Question about Creative Labs Zen V MP3 Player

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Reloading firmware on creative zen

Firmware will not reload on the creative zen. how do I go about getting it to reload?

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Do you mean you want to update the firmware? Or your player is frozen?
If frozen, there's a hole in the left side of the device, the restart button is in there, find something thin enough and push it.
To update your firmware, go to www.creative.com and download the latest firmware installer, dock your zen with your PC and run the installer, following it's instructions as you go.

Posted on Mar 06, 2010

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Posted on Jan 02, 2017

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To Fix any problems with broken firmware form attempted “playsforsure”
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1. Uninstall all creative software & drivers
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3. Re-install the Zen Driver from the creative website and reboot (I just reloaded Media Explorer using my ZMP install CD).
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You will need to put the Zen into recovery mode and erase the firmware, then reload the firmware. Follow these steps:

To Erase the Firmware:

1. Get a paperclip and straighten it out.

2. Hold down the Play/Pause button, and put the paperclip through the reset hole. Release the paperclip while continuing to press the Play/Pause button until you see the screen change.

3. Select "Reload Firmware."

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If it won't exit recovery mode and you know the hard drive is good, then you've got to reload the firmware. Do you know the hard drive is okay?

Be careful, though -- you can NOT reload the firmware on an XP machine that has WMP11 installed. It HAS to be WMP10. If you search on Zen firmware, you'll find dozens of articles on the subject.

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