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I have a FilmScan35 I slide scanner, and am using Windows XP. I get the message "Cannot install this hardware". Help!

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  • jlynes Feb 09, 2010

    Thanks for your suggestions.

    I still get the message "Cannot find camera". "Imaging Devices" lists "35mm Film Scanner", and then "The drivers for this device are not installed".

    John Lynes

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Try installing the drivers from this zip file and let me know if that works.

If it still doesn't work, open the Device Manager (Control Panel -> Administrative Tools -> Computer Management, then click on Device Manager) and tell me what all you see under USB Devices.

Use the "Add Comment" link to post back to this problem.


Posted on Feb 07, 2010

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» HP Scanjet Scanners Supported and not Supported in Microsoft(R) Windows XP s.gif » Resolving 'Missing MSIEXEC.EXE File is Linked to Missing Export: MSI.DLL.222' Error Message During Installation of the HP Director Software s.gif » Resolving 'Scanner not supported' or 'Unsupported operating system' Error Messages s.gif » Resolving Image Zone Install Error 1402, 1406, 1714, 1904, 1935, 2203, or Unknown Error s.gif » Error 'The System Cannot Find the File Specified' While Attempting to Install the HP Photo & Imaging Software in Windows 98, 98se, or Me s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Error Install Failure' Message for the hpznfx01.exe Software Module Displays on the Computer When Installing HP Image Zone s.gif » The message 'Fatal error during installation' or 'Error Install Failure' Occurs When Installing HP Image Zone s.gif » A 'Fatal Error' or 'Error_Install_Failure' Error Message Displays on the Computer When Installing the Image Zone Software s.gif » The Error Message 'Error_Install_Failure' or 'Fatal Error' Occurs when Installing Image Zone Software s.gif s.gif
Macintosh
» Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Scanner could not be initialized' Message Displays in Mac OS X when the All-in-One Software is Installed s.gif » Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif s.gifs.gif

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