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I try to install an anti virus on my laptop and it says that it cant find the network adapter

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Check your network connection, look in your device manager, make sure the network card is working i.e. there is no yellow exclamation mark on the Network Adapter(s).

If there is no Network card displayed, go to your laptop manufacturer's website, look for your model and the specs and download the network card driver from the site.

Hope this helps!!

Till next time, take care of your laptop.

Posted on Feb 07, 2010

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Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

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Download, Install and Run Malwarebytes Anti-Malware:
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Download, Unzip, Install and Run TDSSKiller:
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When Installing choose the non-pro version.

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Hi,
Just to make sure im understanding the situation properly - you have a laptop and connect to the internet through a wireless network right? And then when you go to open up internet explorer or whatever program you use it basically says you're not connected to the internet.

It does sound like your wireless card has gone bad but when you say that it still has the icon down the bottom of the screen telling you that you're connected to the network, it sounds like it could be something else. It could be a range of things from there though, there are some viruses that corrupt something called the LSP and when that is broken it has the same symptoms as you described. Also it could just be a setting in your anti-virus. I know that Kaspersky Internet Security suite has a problem with its anti-hacker function that blocks internet from working like that.

Try disabling all of your anti-virus / firewall programs and then accessing the internet. If that works then its only a small problem. If it doesnt work and the icon is still there saying you are connected to the wireless then there is a small program to try running called LSP Fix, available at:

http://cexx.org/lspfix.htm

Other than that i'm out of ideas. Changing the wireless network card in a laptop does sound challenging though.

Hope my mini-essay helps,
Daniel

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