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We have an HP Pavilion a1410y desktop computer. We've had some problems in the past with crackling sound on certain games the kids play, but otherwise the computer has worked fine. We went on vacation last week and unplugged our electronics while away. When we returned and plugged things back in, the HP starts up, but shows no picture on the screen. We've tried unplugging everything, letting it rest, replugging and restarting. Nothing. I tried replacing the monitor with one from another computer that we know works. This one is LCD and sent up a No Signal error message in the lower right corner of the screen, then went black again. We've tried an F1,F5,F10 reset combination ... nothing. Can't reset BIOS through startup screen, because there is no start up screen. Any ideas on what is wrong and how to fix it? Thanks for any help. Ron

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  • Ron Sanders Feb 07, 2010

    Nina,


    I appreciate your feedback. However, when I replaced the monitor, I was also replacing the cable. Both work fine on our other computer. There are no bent pins. There were none visible on the other monitor either. And I can't do the F1 solution you mentioned, because, as noted above, there is no start up screen. And no matter how many times I push F1, no image appears on the screen. The only message on the screen, which shows for a couple of seconds is "No Signal Input."

  • Ron Sanders Feb 07, 2010

    Thank you for the feedback. I will attempt to install a video card and see if that resolves the issue.

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Hello, Ron.

The problem is with your video adapter (the port on your computer that connect the cable from your HP Pavilion to your monitor.

From HP Support:

Inspect the video cable and video connectors for damage. Check for sharp bends or breaks in the cable and bent or broken pins at the connectors. With the monitor and computer off, try to straighten bent pins with a small metal tube, like the tip of an empty mechanical pencil or the tip of a retracted pen. We have an HP Pavilion - c00603959.gif If you had to straighten any pins, reconnect the monitor making sure that the video cable is firmly connected and then turn on the computer and monitor. If the display is still blank, you'll need to add a video card.
But, your system has an on-board video adapter, (no video card). You'll need to disable the on-board video in the BIOS to prevent possible setup problems. But, since there is no display, you'll need to perform this after you add the video card:

  1. Press the F1 key repeatedly when the first screen appears. A BIOS setup screen displays (BIOS setup screens vary depending on model of PC).
  2. Use the directions on the BIOS screen to find and disable on-board video. The on-board video setting is usually on the Advanced page.
    NOTE: In some cases, the BIOS does not have the option to disable the onboard video. In this case, select AGP or PCI as the primary output. The BIOS and the operating system should then detect the new video card instead of the onboard video.
  3. Press F10 to save the settings and exit.
Hope this helps.

Posted on Feb 07, 2010

  • NinaE Feb 07, 2010

    Hello again, Ron.

    Since your video cable is not the culprit, then your video adapter (inside your computer) is the problem.

    You'll need to add a video card, but as I mentioned, you have what's called an on-board video adapter (integrated in your computer, not a separate card). You'll need to disable that adapter in the BIOS, after you add a video card.

    Here are the instructions again to disable the adapter, AFTER you add the card and there is a display.



    1. Press the F1 key repeatedly when the first screen
      appears.
      A BIOS setup screen displays (BIOS setup screens
      vary depending on model of PC).


    2. Use the directions on the BIOS screen to find and
      disable on-board video. The on-board video setting is usually on the Advanced
      page.







      NOTE:

      In some cases, the BIOS does not have the
      option to disable the onboard video. In this case, select AGP or PCI as the
      primary output. The BIOS and the operating system should then detect the new
      video card instead of the onboard video.


    3. Press F10
      to save the settings and exit.
    If you are not comfortable "under the hood", please get some assistance to add the card.

    Again, hope this helps.


  • NinaE Feb 07, 2010

    You are welcome, Ron. Thanks for using FixYa.

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