Question about Symantec Norton AntiVirus 2004 - (Open Box) for PC

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My computer say that symantec framework has stopped working and the disk drawer keeps opening and closing. help please

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Need to reinstall Norton program manually
1. remove the Norton program with Norton removal tool (www.norotn.com/nrt)
2. clear temp and prefetch ( to clear temp type %temp% in run and to clear prefetch type prefetch in run and delete all files)
3. restart the system
4. clear all the Norton files from registry
5. clear Norton or symantec folder from application data
6. install Norton program

If you get the same issue after we reinstall manually you need to create one administrator account and install Norton program

Posted on Jul 29, 2010

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Symantec framework has stopped working and disk drawer keeps opening up. I have windows Vista Basic.What do i do?


the main thing to do is to reinstall the Symatec framework and that should fix the problem or you can try a system restore with a day before it stoped working

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Uninstall Norton/Symantec antivirus. Then either get a Corporate copy.. or something else.

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I will try to uninstall one of the product and install it again and see if it works, if not I will try Norton support :
http://www.symantec.com/norton/support/index.jsp

Hope thats helps :O)

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This is related to your Norton Security. Please see this link and follow the instructions.
If you don't have Norton 360 installed, see here or here, and contact Symantec support for help in resolving this if neither of those links lead to a solution.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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1 Answer

Symantec system framework stops working


Sir,
Try to reinstall them. If error occurs go to control panel. click firewal and go to exception tab add the program symantec antivirus. i think it may be solved, if not let me know
Thanks Good Luck
Appreciate to rate as "Fixya"

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3 Answers

Symantec service framework not working


Hi ya .. I was also getting the same thing and followed that symantec recommended remove and reinstall, only to later find that thier is a hotfix and I found it on a blog. check it out
http://serviceframeworkfix.blogspot.com/

Sep 10, 2008 | Symantec Norton AntiVirus 2004 - (Open...

3 Answers

Symantec framework has encountered the problem


hey guys , have yall tried uninstalling and reinstalling?

for uninstalling, use the norton removal tool to securely rid your computer of everything of norton. here is the link for the removal tool.

after using the removal tool,

manually dlete excess temp files

start>run>%temp%> dlete everything here
start>run>temp> dlete evrything here
start>run>prefetch>dlete all

restart computer... then you can now install you norton.

post back what happens...

Nov 24, 2007 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

Symantec won;t complete the scan


unistall Norton and reinstall it or try another Virus protection...I prefer either System suite 7 or avast.

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