Question about Rinnai Desa Vent-Free Infrared Gas Heater: Vent-Free Infrared Gas Heater(18,000 BTU)

3 Answers

We have a very annoying smell thru the house from the heater Model # 018224860 (09/2009). It was just installed by our gas company. They have been out numerous times to fix the regulator, leaks. Now that those are fixed the tech told us to leave a window open bec. we would always have this smell bec. it was reacting to something in the house. We did find a oily soapy liquid in the bottom tray from ? soap they used to check leaks. We have tried to wipe this out but still have the smell. My eyes burn and my head starts to hurt when the heater comes on. Help! Elaine

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  • ssncoo Feb 08, 2010

    My Comfort Glow vent free gas heater(Model#018224860 09/2005 is made by DESA. The last time(02/04/2010 gas co.came out they told me to open a window about the smell.

  • ssncoo Feb 08, 2010

    I am now burning the stove full blast with windows open for 4 hours to see if the smell burns out.



    We do have a carbon monoxide tester in another room. Should it be in the same room? We also run a ceiling fan.



    Thank you!

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  • Rinnai Master
  • 43,501 Answers

Hi,
From what you have written I think that you have a LP heater... Is the tank new?? if so it will take some time to burn off the bad gas and the stuff they use to "dry" the gas in the tank...
With these heaters you should have a window opened a bit at all times anyway. They are unvented so you need to have some fresh air to keep the bad CO from building up in the house...
The flame can also react with some gas inside the home...that is very hard to isolate and could take some time to go away...
You will either have to tough it out and wait till everything levels out or find a different style of heat...
Wish I could give you better news, but I can't...sorry!!

Heatman101

Posted on Feb 09, 2010

  • D. Floyd Kolb
    D. Floyd Kolb Feb 09, 2010

    Hi, Yes, You should have the CO detector in the same room if possible. Running the heater on high may help, but if the problem is in the gas it will not help...

    It is very hard sometimes to tell exactly what it is that is causing the reaction with the gas burning...



    Hopefully you can find a way to get to the bottom of the problem....



    My gut feeling is that it is a tank/gas problem, but you will have ahard time getting your supplier to admit it...!!!



    Heatman101

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  • Master
  • 534 Answers

What you may try is to open the windows and turn on the heater for a couple of hours and let the chemicals burn off the elements where the spilled some of the leak check fluid This fluid is just soap and water they use it to test for gas leaks. Also, have a carbon monoxide test done since you are saying your getting headaches. In fact I would have the monoxide test done asap to insure your safety.

Good luck hope this helped you some

Dave

Posted on Feb 08, 2010

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Posted on Feb 07, 2010

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