Question about Microsoft Xbox 360 Console

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  • cooper371 Feb 12, 2010

    Yes, the only game that it made marks on was NBA Live 10. The other 6 games he has are fine.

  • bw207 May 11, 2010

    Does it work with other Disks that appear in good shape?


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Not the 360, but deffinately the disc drive

Posted on Feb 07, 2010

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Xbox 360 slim - disk drive not reading disks

defetive call microsoft at 1-800-4my-xbox or take it back for an exchange

Dec 18, 2010 | Microsoft Video Game Consoles & Games

2 Answers

Halo ring on disk.

Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.

Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is usually required to repair any scratches or laser burn on discs.

For further help on Xbox & Xbox 360 disc repairs, visit:

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters or to get scratched discs repaired back to "As Good As New Condition".

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Dec 29, 2009 | Microsoft Xbox 360 Console

2 Answers

Clicking noises while reading a disk

take out the harddrive then try it. this should fix it.

Dec 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Buyed xbox 360 elite 3 days ago it had problems on the first day waited 20min first time , then it had problems again had tow wait 40mins and today it wont answer at all it says reading then it says open...

Well, if you bought it new from a retailer, you should probably take it back and explain to them whats wrong. otherwise, if you obtained it by some other means, you'll have to have it fixed by a games or electronics store. For a temporary fix though you could try something I found that worked for me on youtube. Good Luck friend.

Dec 07, 2009 | Microsoft Xbox 360 Elite Console - Black

1 Answer

What is happening is i am trying to go online and it is a brand new game and the xbox is asking me to clean the disc every time. I have tried another game and it works fine can you help me my moden is on...

Take the DVD disk to Hastings. Tell them to clean it, it will cost you about 3.00. Bring it back. If it does not work, you have a defective disk, take it back and exchange it.

Hope this helps

Nov 15, 2009 | Microsoft Xbox 360 Elite Console

1 Answer

The 360 reads the game as a DVD and the DVD menu

this is possibly one of 2 problems, either:

1: you have a faulty disc


2: you have a faulty disk drive (dvd)

take the disc back and ask for an exchange, if that doesnt solve the problem, then you will need to purchase a new dvd disk drive.

Jul 13, 2009 | Ubi Soft Entertainment Call of Juarez for...

1 Answer

Resident Evil 5 for XBox 360 NOT WORKING!!!

Good afternoon!

With most mass production games, there is always a chance you will have a defective game. I would take it back to the store, explain the problem, and exchange it for a new one.

BTW: Game is pretty good.

Hope this helps!

Apr 05, 2009 | Capcom Resident Evil 5 for Xbox 360

2 Answers

My xbox wont read my game disc

if you can't send the xbox back to Microsoft this worked for me.
The 360 would spin the game up and say reading but than stop and do nothing.
I took the case apart, took out the cd drive, took that apart so i could get to the laser.
put a little big of very clean water on a q-tip, wipe the laser lens down and use the dry side to dry it off.  put it somewhat back together and test, this worked fine for me, it read a disk no problem.

Feb 21, 2009 | Microsoft Xbox 360 Console

1 Answer

Crackdown freezine

f that disk is a pirated copy of the game, then there's always a chance that those pirated copies will be defective. There may be no scratches but the data on the disk might be very corrupted and thus unreadable. If ti is not, Then what I recommend, exchange the disk, due to there could be just a corrupted, this is a very known issue with the game. Let me know how it goes,
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Jan 06, 2009 | Microsoft Crackdown for Xbox 360

1 Answer


I do believe its a problem with the disk. The disk may not be scratched or anything but it could possibly something internally wrong with it. I'd take the disk back and exchange it. Hope this helped! Have a great day!

Nov 29, 2007 | Microsoft Xbox 360 Console

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