Question about HP 610 Color Copier

1 Answer

I have an hp digital copier, stand alone, not connected to any computer. When I turn the power on the warm up message lasts for a long time. It then tells me there is a scanner failure and will not print. I've tried restarting it and unplugging it to hopefully reset, but nothing works

Posted by on

  • Leroy Elliott
    Leroy Elliott May 11, 2010

    Throw it away, not worth fixing.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 3,278 Answers

Hello.

Give this a try (from HP Support):

The Scanner System Failure error occurs if the scanner bulb is not being heated up to the correct temperature or there is some other issue with the scanner hardware. Verify that the scanner bulb is lit.
Power cycle the all-in-one product and see if the error comes back. Perform the steps given below to power cycle your all-in-one product.

1. Shut the computer system off, then disconnect the all-in-one product from the power source. Leave the all-in-one product disconnected from the power source for at least one full minute.
2. Reconnect the power, then restart the computer system.

If it does, take it off of any power strip and plug it directly into a wall power outlet. The power strip may not be supplying enough power to the product. Cold ambient room temperatures may also cause this
error. Try moving the unit to a warmer room and see if the error reoccurs. The unit will need to be serviced if the bulb does not come on.

Perform a semi-full reset by following the steps given below:

Caution: A semi-full reset will reset or clear the following information:

* Return the user settings to the factory defaults
* Delete language and country settings on some models
* Fax logs
* Fax headers
* Fax speed dial information

Hope this helps.

Posted on Feb 07, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The printer show offline


Hi,
Is this network printer or stand alone printer?
For both, check the power of printer.
For network printer, check print server is working, network cable from printer to print server is fine, check your computer connect to network.
For stand alone printer, check cable connect between your computer and printer.

If they are all good, restart your computer to let windows pick up your printer when it start up.
Hope this will help. Thanks for reading

Jul 18, 2011 | Office Equipment & Supplies

2 Answers

My printer is showing error oxdo5do1od recycle power how can i over come that


Please perform the following steps:

Step 1: Power Cycle

1. “Shutdown” your computer.

2. Verify that the unit is switched ‘on’.Unplug the all-in-one from power and ‘disconnect’ the connection port.

3. Wait 30 seconds.

4. Plug-in only the ‘power cord’.

5. Repeat steps 2-4 two more times.

6. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.

7. Restart your computer and check the functionality.

Step 2: Partial reset:

1. Unplug the power cord from the unit.
2. Press and hold # and 3 buttons together while plugging in the power cord back to the unit.
3. Turn on the unit

If the issue persists, perform the following:

Step 3: Semi ful reset:

1. Unplug the power cord from the unit.
2. Press and hold # and 6 buttons together while plugging in the power cord back to the unit.
3. Turn on the unit.

If the issue persists, pleae conect the unit to a diffrent power out let. Also please chek if the unit works fine in the stand alone mode (with out connecting to the computer). If the issue persists, replace the printer

:) Dr Tony

Apr 19, 2010 | HP Officejet 5610 All-In-One InkJet...

3 Answers

My HP printer C5188 does not turn on. There is no display and shows orange exclamation sign only permanently. Power buttom also does not light up.


Unplug and disconnect the printer from the computer. Wait about 30 seconds, then plug power into the printer. See if you can turn on the printer and run the self-test. If no go, try pluging printer directly into an outlet (Bypass and Power supply or power strip) see if any change.
If the printer will not run the self-test stand alone, then it likely has an internal failure, clear any paper paths, check to make sure printer is properly closed and AC adapter properly connected. If no change, and under warranty, I'd see about getting the printer serviced.
If printer will self-test stand alone, then try these HP steps:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01705498&cc=us&lc=en&dlc=en&product=1153485

Mar 14, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Cant i run a stand alone self test on my deskjet


o check printing capabilities, print a Self Test Report. In order to print such a test follow the next steps:
  1. Turn the printer on and place media in the tray.Set the width adjusters to fit tightly against the sides of the paper in the tray.
    1. Press Power button while opening and closing the printer access door four times.
    2. Release the Power button.Your printer will print a test report.

Oct 28, 2009 | HP DeskJet 3740 InkJet Printer

1 Answer

USB port unplugged now won't print. Printer is online and ready. Comes w/ an error message.


Try unpluging the power once, if that doesn't work. Plug the usb back into computer and try updating the Printers Software. There may be a stand alone procedure that was never installed.
Good Luck!

Sep 15, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Scanner on my "All in One HP 6110" refuses to work any longer


Hi,

Please get back to me with the following information to assist you further.
  1. How is your printer connected to computer? (USB or Network)
  2. Have you installed Full feature software?
  3. If you are connected with USB cable make sure the cable is connected directly to the printer without any USB hubs.
  4. What is the OS?
  5. Are you able to copy a document on the printer (stand alone copy)?

May 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Dell 922 AIO won't copy as standalone


I dont think A922 is supposed to do a stand alone copying .. please check the manual for the spex ..

Mar 01, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

Warming up


Hi, The warming Up messge usually occures when the scanner bulb is not getting heat up for the correct temprature or the scanne bulb might be defective.. To resolve this issue follow the below instructions.. First connect the printr directly to a wall outlet as some times surge protectors will not provide the required power for the printer then this message can come up. Once the printer is directly connected to the wall outlet try to turn on the printer and check with the issue.. If the issue presists try the instructions in the below webpage.. http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00787271&cc=us&lc=en&dlc=en&dlc=en&lang=en This shoule resolve the issue .. Wish u success.. Regards. Barret.

Oct 01, 2007 | HP PSC 2175 All-In-One InkJet Printer

2 Answers

Scanner failure


I assume from your remark you are using this as a stand alone device or are you connected to Computer? If you are using as stand alone try through the computer. If you are using it through the computer then simply re install the software. If you are using it as stand alone only. Contact the makers website for more detailed support.

May 10, 2007 | HP OfficeJet d145 InkJet Printer

Not finding what you are looking for?
HP 610 Color Copier Logo

129 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...