Question about HP 610 Color Copier
Give this a try (from HP Support):
The Scanner System Failure error occurs if the scanner bulb is not being heated up to the correct temperature or there is some other issue with the scanner hardware. Verify that the scanner bulb is lit.
Power cycle the all-in-one product and see if the error comes back. Perform the steps given below to power cycle your all-in-one product.
1. Shut the computer system off, then disconnect the all-in-one product from the power source. Leave the all-in-one product disconnected from the power source for at least one full minute.
2. Reconnect the power, then restart the computer system.
If it does, take it off of any power strip and plug it directly into a wall power outlet. The power strip may not be supplying enough power to the product. Cold ambient room temperatures may also cause this
error. Try moving the unit to a warmer room and see if the error reoccurs. The unit will need to be serviced if the bulb does not come on.
Perform a semi-full reset by following the steps given below:
Caution: A semi-full reset will reset or clear the following information:
* Return the user settings to the factory defaults
* Delete language and country settings on some models
* Fax logs
* Fax headers
* Fax speed dial information
Hope this helps.
Posted on Feb 07, 2010
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Posted on Jan 02, 2017
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