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I cannot make my sony vaio webcam work with skype

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  • mhjermind Feb 15, 2010

    My Sony Vaio is a VGN-FZ140E, I have already checked to make sure that I have the newest version of Skype and that I have all the most updated drivers installed for the webcam.

    The strange thing is that the camera works intermittently - if I shut my computer down completely, let it stand for a little while and then reboot it a couple of times afterwards - it tends to work. But that is not a satisfactory solution of course - as I can never count on when this actually works - and it is very time conusuming as well. I teach online via the webcam, so it needs to work every time!

    The error message I get on Skype does not have a number, it simply says Unknown Error..

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Are you sure that you have the correct driver? If you are not sure. Please get me the model no of your laptop so that I can help you find it.

Sai.

Posted on Feb 15, 2010

  • eagle338
    eagle338 Feb 15, 2010

    DO you mean when you try to use it you get an error message that says "Skype has encountered an unknown error and needs to close?

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1 Answer

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Hi please try this

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if this has helped you please let us know
so that we may be able to help others with the problem

many thanks

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I have a Sony VAIO model VGN CR420E. After a serious virus infection my repair people emoved Vista and installed Windows 7. I then installed Skype and a Logitech C260 webcam. When I start Skype, my video...


Sounds like a possible driver issue.
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http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNCR420EP&SelectOS=44
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1 Answer

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Hi,

If you using Skype, Go to tools/ options/ video settings/ select webcam and then choose Sony visual communication camera. It will work.

If you are getting the error message while using the Web Companion Software, following the steps mentioned on the below link:

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C1006495

Thanks!!!!

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Hi,

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Below mentioned link has pictorial representation of the configuration of the Skype application with Camera in your VAIO.


http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C1014793



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Picture is setup in Windows also in control panel / printers, scanners / scanners and cameras.

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1 Answer

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