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Samsung CLP-300 printer is not recognized on any computer. Turns on fine, green light, prints test page offline, but when plugged in USB to either a mac (imac Leopard 10.5.8) or PC, never recognized. Unplugged computer and printer, reinstalled software, changed USB cables twice, changed ports -- never recognized. Software appears in Mac Library where it belongs, but USB device never appears. I suspect bad USB port/network card in printer. Samsung tech support could not figure it out. Could it be due to third party ink cartridge chips? Anything else??? alec@xyz.net

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  • alec734 Feb 10, 2010

    thanks Nina...I have searched for the receipt and can't find it. Very frustrating as I am diligent about receipts, personally and for business. No record on my VISA slips or any online portal I buy from. Really weird. Bought it new about a year ago, maybe longer, but Samsung needs receipt for free return shipping, etc. Looked up serial # but no record of purchase other than manufacture date in mid- 2008...Too expensive to ship and hope they fix for free...


    Previous suggestion said pcb might be broken, and/or to take it apart and look at USB connection. Since I have no choice, I might end up doing that, and hope there is a loose connection other than cracked pcb...

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Hello, Alec.

Sounds like you really narrowed down the problem - the USB port on your printer.

Since you get a test page and the problem occurs when you connect the printer, it's not the ink cartridge.

Since the USB is the only interface, return your printer if within the 12 month warranty period.

Hope this helps.

Posted on Feb 07, 2010

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