My sandisk stays frizen on da fm radio screen and it wont turn off

my radio will only play AM WONT PLAY FM I HAVE NOT GOT THE AREAL IT CAME WITH TAKEN ONE OF A DIGITAL RADIO DO YOU THINK I WILL NEED A AM FM AREIAL THANKS

Microprocessor in radio is dead. Contact Radio Sound for repair options

1) Go into the settings menu, go to FM settings, and make sure the FM Region is set for United States. If you are outside the US, change it to "World"
2) The radio might initially be set for Pause - to test this, turn to a specific radio station that you know you get, and press up on the clickwheel. The "block" icon underneath the radio station should now change to a play arrow, if indeed it was on pause.

Press far right button (play/stop) and hold it down for about 3-4 seconds. Now press A--B button (3rd button from right) and audio play shows on the screen. Press this button one more time and FM radio shows on the screen. Then press far right button and FM can now be tuned in. You can also download the instructions from www.sandisk.com

The service may not be available in your area. Make sure the headphones are connected to the player when searching for radio stations: Here's pg 15 of the user manual:

FM Radio (if applicable)
The Sansa
®
player includes an integrated FM radio for listening to live broadcast FM
stations. Please note that the FM Radio function may not be available in your region.
Listening to FM Radio
To listen to live broadcast FM station, follow these steps:
1. Select FM Radio from the Main Menu.
2. A radio frequency menu will appear.
3. Press |<< or >>| to adjust and search for the desired frequency, or select
preset by pressing Select.
4. For fast search, press and hold the |<< or >>| buttons.

When you power on your MP3 player it will go to the FM radio. 1. Press menu.
2. Go down once and you'll be on "Mode". Press the right button to access the mode menu.
3. You either press the enter button after accessing the menu or go down to select Playback mode (I forget which one it is).

Good Luck!

FM not avail in europe

Turn the wheel to FM Radio (There's a picture of a radio beside it). Press the center of the wheel or right arrow to select
FM Radio. To scan for a station use the left and right arrow keys (to the left & right of the wheel). To add/delete/view preset station list press the down button (below the wheel).

i had da same problem.first i remove da back cover and remove da battery.a few minits after i replace da battery.then it workd correctly.

Just press the A-B button on the top and it will switch to a screen where you can select the FM radio or the voice recording options. HTH!