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That usually happens when you are using Windows Media Player to
download music. WIndows Media downloads music into folders either by
artist or the title of the CD. Your best bet will be to start over.
Connect your MP3 player to your computer, if Windows Media opens close
it. Go to My computer and click on MP3 player or Removable disk. It
should say Internal storage. Right click on internal storage and select
format. This will erase all your files in the MP3 player so please make
sure you have copies of this files. After you are done formatting. Open
Internal storage and leave the window open, it should be empty. Go to
start, search, picture, music or video, check the music box and click
search. All your music files should appear when is done searching, just
click and drag one song at a time. into the the internal storage
window. Remember do not use folders just click and drag one song at
time. This should take care of your problem. If you still have any
questions. Please contact Audiophase at 818-767-2843 ext 117
Hello, Try resetting the MP3 Player. Turn it on, connect to your computer, press and hold the play button for 10 seconds and disconnect from your computer. wait 5 seconds and connect back to your computer. When charging always leave the MP3 player in the on position.
Connect your mp3 player to the computer with the USB cable provided.
Install the software provided or use a program to synchronize it [Eg, Windows Media Player]
If WMP does not work and you do not get sofware with it simply, Open My Computer, Look for your mp3player's file "Audiophase-something", Open this folder.
Keep this folder open and open the folder where you music is stored.
If you do not have music on the computer yet, rip music to it using WMP or download some using Ares or Limewire.
Now that you have both windows open, drag the music to the music folder of your mp3player.
One thing that I have found that works is that you slide the switch to the "ON" position, but don't press play to turn it on all the way. Do this BEFORE plugging it into your computer. I have had the mp3 player fro a year or two and I have charged it about 15-20 times.
Ok for the KZ111 and KZ100 audiophase. turn the mp3 player on. then plug it into the computer. the
player will start charging. Go to windows explorer or my computer and you will see it listed as a hard drive. Create a folder called music. you can then drag and drop mp3 files into the music folder. As for charging the battery
my Motorola V170 cell phone has a usb charger. I use it to charge my mp3 player takes about 20 minutes. and the charger in my car for the phone works too. Hope this helps.