Question about Creative Labs Zen V MP3 Player

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Crashed? My Creative zen V has been freezing for a while now, but each time I've just pushed the reset button. I was charging it and all of a sudden it just stopped. The screen wouldn't turn on even after I pushed to reset button. Does anyone Know what to do?

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  • pacifikat Mar 01, 2008

    I'm having the exact same problem. My Zen V won't turn on and pushing the reset button does nothing at all. The battery is fully charged.

  • Anonymous Nov 23, 2008

    Same problem.

    Just that my player is zen. :(

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2 Answers

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Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.


I actually had this exact problem a little while ago with my Zen Sleek-- Booting straight to the Recovery menu, and only getting a generic "Harddisk problem" error screen any time I would try to do anything.
Booting straight to the Recovery menu
I decided to open it up to check out the hard drive to see what kind I would need so I could try replacing it. The data plug that attaches to the hard drive itself was partially unplugged. So, I pushed it back in all the way, put it all back together again, and turned it on just to see if something different might happen. (I had it set in my mind that the hard drive failed and I would need a new one, so I didn't expect anything different to happen) And to my surprise, it worked just like new again.

Before you go off and invest in a new hard drive, I suggest opening it up and make sure that plug is in all the way. Since you'll be opening it up in any case, it wouldn't hurt.


good luck
please mark the post with a fixya

Posted on Mar 17, 2008

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Here's what I did, and it worked for me! I now have a functioniong Zen!!

Posted on Jan 05, 2009

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Tip

Creative Zen V Plus , 4GB


Heres a few tips to prolong the very short life of the Zen V Plus 4GB.

- Do not leave it in your docking station for long periods of time , this only wears down the battery and will most certainly kill it. This apply's to any form of vigorous charging.
- Don't think its crashed , always check that the lock button is off.
- Always remember the reset button on the side , its a better option than smashing it against a wall , like I'm about to with mine.
- Always install the correct Zen Software , instead of installing music and pictures directly into the folder when you syncronize it with your computer.

Here is my greatest tip of all ;

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Regards,
-Biffjab

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2 Answers

How can i turn on my zen


The reset button cap on the lower left side of the unit may be jammed, causing the reset switch it activates to be come stuck.

This will put the unit into a loop in which it continually restarts.

You'll never see any sign of life if this occurs.

Be sure you see the "RESET" stencil or that may not be the reset button.

I've seen people poke paper clips their devices' microphone or speaker openings!

Be very careful when pushing the reset so that the button cap goes straight down.

If yours is stuck, unstick it, then it should come on if the battery is charged.

Then be sure to give it a FULL charge before using it, because while the button was stuck, power was being consumed.

Be sure to remove the rubber boot / skin before trying to reset the unit.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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1 Answer

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Creative Zen should have a reset button on the side, it is a very small hole that you will need a pin to push the button inside, hold the button for about 20 seconds. This should reset the player.

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I have this problem also. Can you format the drive and try again?

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The songs that are skipping are most likely corrupt or have been encoded incorrectly.

Delete them and that should solve it.





Best of Luck.

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