Says 4 critical shields are OFF and my (?) is "vulnerable". Gives me an "Alert's" prompt but won't let me see what. Then won't start a sweep. Says something about "Options Progrms??"
I have the same problem, 4 critical shields are off. Then, I get an error message saying "Could not locate a valid definitions file. Please go to the Program Options page and click "Update definitions" to download a definitions file".
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If thelaptop battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to anunacceptable charge level then the battery needs to be replaced.
Right-click on the Webroot Spy Sweeper icon on your computer's taskbar. A menu for the program will appear. The taskbar is the bottom bar of your computer. The Webroot Spy Sweeper icon looks like a green bulls eye.Select "Exit" from the Webroot Spy Sweeper menu. Select "Yes" if asked if you wish to shut down the program.Click on the "Start" icon and select "Control Panel."Click on "Add / Remove Programs" if you are using Windows XP. Select "Programs and Features" if you are using Windows Vista or 7.Click on the "Webroot Spy Sweeper" program listing.Click on "Uninstall." A Webroot Spy Sweeper uninstall wizard will open.Select "Uninstall" in the wizard and hit "Next."Follow instructions on screen.Restart the computer if prompted.Click on "Start" and select "All Programs."Right-click on the "Webroot Spy Sweeper" folder and select "Delete."
the antivirus that u installed is stoping some critical windows files getting loaded...as it sees these DLL files/exe files as potential trojens/virus....the same issue is with Avira Antivirus....try useing Mcafee or AVG AV...they r good free AVs....
to get ur desktop....when u boot press F8 and if get to the option screen...chose Safe mode to load windows...if u get to work in Safe mode.....uninstall the Webroot AV...and run a chkdsk in DOS prompt...
to go to dos prompt...do this
Start / Run / type cmd there in the box...in the balck screen....go to c:\
type cd windows
after chkdsk is complete shut down and restart...
this should fix...
then install AVG or Mcafee
To open Webroot, double click on the icon on your desktop or find it in the start menu. If it is the first time you are running the program, it will prompt automatically to update the definition file. However if it not the first time, once the program has opened click on "Home" on the left hand side of the open window. There should be two options-check for program updates or check for definition updates. Simply click on check for definition updates and you should be good to go :)