Question about Office Equipment & Supplies
Hi there ok
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Feb 07, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Leading cause of paper
jams is debris / foreign objects that accidentally fell into the paper feed
area. Please try this approach to fix the problem:
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