Question about Acer NSK8458AN Keyboard

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Not working last 2 rows - Acer NSK8458AN Keyboard

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Hi

Thank you for your query

To see wether this issue is a hardware or software error

Please try the following

1)Switch on the laptop
2)Continuously press the F8 key until you have a start up menu presented to you
3) choose safe mode
4) in safe mode try the last two rows of keys

If this fails then you are looking at a hardware issue i.e. the keyboard may need to be changed, if it works in safe mode then you are looking at a software error, this may be difficult to diagnose. i would recommend that you do a full reformat if it is indeed a software error

If it is a hardware error please book laptop into a reputable PC shop for replacement of keybaord

If this has been useful please leave positive feedback/vote/testimonial as

this will help me greatly - Thank you again

Posted on Feb 13, 2010

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