Question about Sony Cyber-shot DSC-W70 Digital Camera

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Turn camera off then on again?

I turn the camera on and goes to the access screen then says "Turn the power off and on again" I can see the menu for viewing old pictures with no luck for taking photos. the lens appears the be stuck as well.

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  • amalick Mar 02, 2008

    I was taking pics, then all of a sudden on the LCD it read "turn the power off and on again." I have done that. Removed the battery, chrged the battery and tried again. No luck, same reading. I can look through photo's, and when I scroll around different shooting options, it will work (and tell me about the options). Please help!

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I posted and looked around more online- I found this, did it and it worked! I just held camera with lens upright and used my left thumb and applied pressure when turning off with right thumb.

"I have dsc-w70 with lens stuck out . When you turn it on , you will see a message turn the power off . I've just fixed this morning without any tool and it took only a second . When i turn the power off with my left thumb , i used my right hand to squeeze the lens with little push it in , it will be back to the right position it should be . My camera is working great now like before . Do not affraid , hope everyone can do it . Good luck ."

Posted on Mar 02, 2008

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2 Answers

Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

Lens goes in and out, stays out when off and says


I'm sorry that the lens of the camera is not retracting. Please make sure that the battery is fully charged and there are no dust particles near the lens which stops retracting. Check if you are able to access the Menu. If yes, then, please Initialize the camera under Main settings 1 Menu. If you are not able to access the menu, you may have to power reset the camera by removing the battery and press n hold the power button for 1 minute continuously. After that leave the button and insert the battery and check if it helps. If the issue still persists, your camera will require service.

Sep 26, 2009 | Sony Cameras

1 Answer

My brand new sony cybershot won't take photos - you can turn it on, but the lens just comes out three times and then goes back in the camera. You are then given a notification to turn it back off and then...


Check if the battery is fully charged.
Check if you're able access the Menu. If you are able to access the Menu, please select Initialize under Settings and Main Settings 1 Menu and press OK.
If the issue persists, perform the power reset by removing the Battery and pressing the power button continuously for one minute. Then, leave the power button and reinsert the Battery. If the issue still not resolved the Camera may require service.

Sep 21, 2009 | Sony Cybershot DSC-T200 Digital Camera

1 Answer

Sony Cyber Shots camera, turn the power off and on again problem


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks,

KenSolutions

FixYa

Sep 13, 2009 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

SONY Digital Camera DSC-W50 doesn't work. Lens goes in and out...


Hi!
Please try the under given troubleshootings:

(i) Please check if the Battery is fully charged.
(ii) Next, turn off the Camera, remove the Battery pack then press and hold the Power button for 30 seconds.
(iii) Then, reinsert the Battery pack and turn ON the Camera.
(iv) Next, try to access the menu options either by directly pressing the menu buttons or while reviewing the images.
(v) If the menu options are accessible while reviewing the captured images then reset the Camera to the original factory settings.
Please follow the steps given below to reset the Camera to the original factory settings:
(a) Turn ON the Camera.
(b) Access the menu screen either by directly pressing the Menu button or pressing the menu button while reviewing the captured images.
(c) If menu screen is accessible, then press the right arrow on the Control button to select (Setup) Settings, then press the right arrow again.
(d) Next, select the Setup 1 option by using left/right/up/down arrow on the control button.
(e) Then, select Initialize and OK.
(f) Finally, follow the on-screen instructions to set the clock in the Camera.

Performing the above steps will reset the Camera to the original factory settings. If the issue persists even after performing all the above steps successfully then the issue is related to hardware malfunctioning and service is required.


Please feel free to contact for further information or any clarification.

Aug 21, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

When i turn on my camera the lens goes in and out but it wont let


Hello!
First, check if the Battery inserted in the Camera is fully charged. If not then charge the Battery to its fullest then insert it in the Camera to check its operation.
Next, remove the Battery from the Camera then press and hold the Power button for 30 seconds. Then, reinsert the Battery pack in the Camera and turn it ON and check its operation.
Finally, please check if the menu screen is accessible by pressing the menu button directly or while reviewing the captured images. If the menu screen is accessible then reset the Camera to the original factory settings.
Perform the steps given below to reset the Camera to the original factory settings:
(a) Please press the menu button directly or while reviewing the images to access the menu screen.
(b) Then, press the right arrow on the control button to select Setup option.
(c) Next, use left/right/up/down arrow on the control button to select "Setup 1" option.
(d) Then, select the "Initialize" and OK.
(e) Finally, follow the on-screen instructions to set the clock on the Camera.
performing all the above steps will reset the Camera to the original factory settings.

If, even after performing all the above steps, the issue persists then the issue is related to hardware malfunctioning and service will be required.


Please feel free to contact for further information or any clarification.

Aug 21, 2009 | Sony Cyber-Shot DSC-S40 Digital Camera

1 Answer

ACCESS???


1. Please make sure that you're using a fully charged battery.
2. Please try Initializing the Camera. To initialize the Camera.
First, press the Menu button on the Camera to display the Menu items.
Then, select the SETUP option under the Menu.
Then, select the SETUP1 under the SETUP.
Then, select the Initialize under the SETUP1 option to Initialize the Camera.

If the issue still persists, then try Power Resetting the Camera.
First, turn OFF the Camera.
Then, remove the battery pack from the Camera.
Then, press and hold the Power switch for 30 seconds.
Then, reinsert the battery pack into the Camera and turn ON the Camera.

If the issue still persists after performing the steps provided above service of the Camera is required.

Jun 17, 2009 | Sony Cyber-shot DSC-W70 Digital Camera

1 Answer

Black screen


Hi,

Turn the power off and on again message is displayed when the Lens mechanism is stuck or when there is an internal malfunction. To resolve the issue, try turning off and on the power for few times. If the issue persists, try power resetting the Camera.
To power reset the Camera, remove the battery from the Camera. Press and hold the power button of the Camera for 30 seconds. Remain the Camera without power for 60 seconds and reinsert the battery to check the operation.
You can also try Initializing the Camera by selecting the INITIALIZE option from the SETUP1 Menu of the Camera.
If the issue persists, service may be required.

Thanks for using FixYa

Nov 24, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

SONY DSC-S600


If you are able to access the MENU option, then try to initilize the camera by following the steps mentioned below:

Please press MENU to display the menu items.
Please go to the SETUP menu and select the SETUP 1 option of the Camera.
You would see the intialize option.

Thanks

Aug 24, 2008 | Sony Cyber-shot DSC-S600 Digital Camera

2 Answers

Can't take new pictures!


 Delete some images then try
Still in trouble?
Come back

Oct 16, 2007 | Sony Cyber-shot DSC-N1 Digital Camera

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