Question about Vtech i5866 Cordless Phone

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NEED to connect with vtech 58ghz. its cordless. i have wirerless w/voip. but it worked before said to set channel(as i recall) now just says cant cionnect so i think i need to set channels or WHAT pls help thnks

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1 Answer

Disconnect your wireless router and leave it off for ten min and then reconnect it. Next, update your routers software and firmware. Click on the link below to view related "can't connect" information on your VTECH cordless telephone:

Click on this link below to view the owners manual:

Clcik on this link to view the VTECH "Can't Connect" product troubleshooting:

Tip 1 of 5
NEED to connect with vtech - spacer.gif
Are you attempting to use two handsets on the same call? Your system allows you to use one handset at a time. You can also switch the call from one handset to another. See your User’s Manual for details

Tip 2 of 5
Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone. Consider trying a phone that operates on a different wireless frequency.

Tip 3 of 5

Other electronic products (i.e., 802.11 wireless networking products, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones) can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices

Confirm proper installation of the telephone base power supply and handset battery. You should only use the VTech power supply provided with your telephone. Make sure the power supply is not connected to an electrical outlet that is controlled by a wall switch. Confirm that the electrical outlet that the telephone is plugged into is NEED to connect with vtech - spacer.gif />
Tip 5 of 5
If the handset is not responding normally, you may need to reset your telephone system. Complete the following steps to reset the telephone system:
Step 1: Disconnect the power to the telephone base.

Step 2: Disconnect the handset battery.

Step 3: Wait a few minutes and then reconnect the power to the telephone base.

Step 4: Reconnect the handset battery

Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again.

NOTE: After resetting the telephone system, you will need to reset the clock. If the time is not set, CL will be shown on the answering system’s display.

NOTE: If you have caller ID service, the time will automatically be updated whenever caller ID information is delivered. However, since caller ID delivers the date, rather than the day, you must program the year once so the system can derive the day of the week.

To set the day and time, confirm that the answering system is turned on and then complete the following steps:
Step 1: Press TIME/SET. The system will announce the current setting.

Step 2: Press TIME/SET again. The system will announce the current day setting.

Step 3: Press CHANGE on the base until you hear the correct day.

Step 4: Press TIME/SET. The system will announce the current hour setting.

Step 5: Press CHANGE on the base until you hear the correct hour.

Step 6: Press TIME/SET. The system will announce the current minute setting.

Step 7: Press CHANGE on the base until you hear the correct minute.
NOTE: Pressing and holding the CHANGE button when setting the day and time will increase the minutes or years by 10.

Step 8: Press TIME/SET. The system will announce the current year setting.

Step 9: Press CHANGE on the base until you hear the correct year.

Step 10: Press TIME/SET to confirm. The system will announce the new day and time setting followed by a confirmation beep

VTECH customer support and service center hotline: 1-800-595-9511
VTECH email contact page:

Posted on Feb 07, 2010


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