Question about Lexmark X6170 All-In-One InkJet Printer

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Replaced black cartridge, color fine, but keep getting notice "hardware error 0502"

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Hardware Error 0502

Hello there
Ok it is.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error
And maybe put a little bit of oil on it with a cloth not too much.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 07, 2010

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Error is Cartridge stall, hardware error 0502. Help?


Check this article on how to resolve a Hardware Error 0502 on LCD Display: http://bit.ly/UVCOPu


If it doesn't help, you would need to purchase a new printer.

Nov 19, 2012 | Lexmark X6100 Flatbed Scanner

1 Answer

Receiving message Error 0502


hello

this should help

Lexmark printers with "Hardware Error 0502? Published on February 11, 2006 in hardware. 252 Comments Tags: 0502, error, fix, hardware, lexmark, printer. Good tip for the Lexmark All-in-one inkjet printer owners (mine is the X6170):
98393867_e286ea59ca_t.jpgAfter some months of use, your printer might get the habit of stopping in the middle of a page and showing "Hardware Error 0502" on the LCD display. If you leave the printer alone for a while, it might start printing again. Then again, it might not. Pretty annoying.
The Lexmark support site will let you power off, remove the power cord for 30 seconds (!!), take out the cartridges and fiddle with some encoder strip. This whole procedure might take you up to 30 minutes and it will not help (been there, done that).
The real answer is given by a person called 'clem':
98393885_c4f82c99a9_m.jpgHardware Error: 0502.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
Clem
(from fixyourownprinter.com)
This works! Clean the ****** with a paper towel (another page talks about re-lubricating the thing, but that was not necessary in my case). The towel will be black (ink residu, presumably), but there you go printing to your heart's desire again

Nov 30, 2010 | Office Equipment & Supplies

1 Answer

Keep getting "hardware error 0502"


After months of use and printing well, your printer might get the habit of stopping in the middle of a page and showing "Hardware Error 0502" on the LCD display. If you leave the printer alone for a while, it might start printing again. Then again, it might not. Pretty annoying.

The Lexmark support site will let you power off, remove the power cord for 30 seconds, take out the cartridges and fiddle with some encoder strip. This whole procedure might take you up to 30 minutes and it will not help (been there, done that).

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.

Clean that with a paper towel. The towel will be black from ink residue, but you will be able to print again.

Sep 29, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Printer displays hardware error 0502 wont print " HELP "


The 0502 error can have any of four possible causes:
- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
.... most of the time, it's the encoder strip that is giving the problem..
goto
http://support.lexmark.com/index?userlocale=EN_US&locale=EN&page=content&segment=SUPPORT&productCode=LEXMARK_X5150&id=HO2707

May 24, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

How do I correct error 0502 hardware error?


The 0502 error can have any of four possible causes:

- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position

There is a very good walkthrough on resolving these issues:

http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:133:0:0&framed=&docid=ENUS22800&relevance=1

Oct 05, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Printing error says: Hardware error 0502 (?)


he real answer is given by a person called ‘clem’: 98393885_c4f82c99a9_m.jpgHardware Error: 0502.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
Clem
(from fixyourownprinter.com)
This works! Clean the ****** with a paper towel (another page talks about re-lubricating the thing, but that was not necessary in my case). The towel will be black (ink residu, presumably), but there you go printing to your heart’s desire again.

Jul 12, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

I am getting a hardware error 0502 on my dell all-in-one? can you help me? When I try to print something with black ink, the error 0502 comes up. I can print in color.


Hi there
Can only try
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Jun 10, 2009 | Dell A940 All-In-One InkJet Printer

2 Answers

Hardware Error 0502 displaying on the LCD of my Lexmark X5150


The 0502 error can have any of four possible causes:

- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position

There is a very good walkthrough on resolving these issues:

http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:133:0:0&framed=&docid=ENUS22800&relevance=1

May 26, 2008 | Lexmark X5150 All-In-One InkJet Printer

2 Answers

Lexmark error message hardware error 0502


Clean the rollers that the cartridges run on with a non-lint wipe (i use non scented baby wipes for all my printer work. The printer should now run fine. cheers lilacgerry xxx

Jan 21, 2008 | Lexmark X6170 All-In-One InkJet Printer

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