Question about Microsoft Zune JS8-00001 Digital Media Player

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BACKLIGHT WHEN I TURN ON MY ZUNE IT LOADS UP AFTER THAT IT ONLY SHOWS THE BACKLIGHT

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The best thing to do would be to start from scratch... Turn off the zune by holding down and back.

then hit play to turn it back on... as it's loading hold the center button left and back at the same time... this will remove everything from the harddrive... after that you will see a message saying to connect your zune to a computer with the Zune software...

so plug it in... the software will see the Zune and tell you that you need to install the lastest version of the firmware... it will install and should work after that

Posted on Mar 13, 2008

  • Sarah Harmon Mar 05, 2013

    Didn't work for mine! :-/

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