Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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My zune wont work on my computer

When i plug in my zune 2 my computer it wont show it and wen i go 2 the zune software it always says connect zune device but i have it plugged in it wont charge n ive tried everything i can find on the internet n idk wt 2 do

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  • Anonymous Jan 20, 2009

    same exact problem, it has worked previously yet i can no longer sync my zune with my computer. though my computer does recharge the device battery.

  • Anonymous Mar 14, 2009

    My 30gb zune died becuz of the leap year and now when i plug it into my computer it goes through the install new firmwire screens but when it says "Do not disconnect Zune" it just erases itself...i think im gonna try download the software again and see if the new firmwire works.

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  • 58 Answers

Have you tried using another cable? the cable may be fried...

or a different computer to see if it just doesn't like your computer.

Posted on Feb 23, 2008

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2 Answers

My zune is not recognized by my pc


Try rebooting the computer, starting the Zune software and plugging it in again. If this doesn't fix the problem, try uninstalling/reinstalling Zune software, then reboot the computer and plug it in again. If it still doesn't work, then the computer will have to be restored to an earlier date where the pc recognized the zune.

Oct 04, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

I double click on my zune software but it wont start


Uninstall your software. Delete those files. Plug your Zune in and let your computer locate the Zune and find/install the drivers and software for it! It should do it by itself.

Aug 13, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Nothing wont come up on my computer


Did you download the Zune software?

The Zune website has the Zune software which must be downloaded for your computer to communicate with your Zune.

And when you connect your Zune to your computer it should begin charging (as I'm assuming this is a new device).

If you have already installed the software I would assume the low battery was slowing the communication between your Zune and your computer.

If you Zune is fully charged and the software is fully installed try plugging the USB cable into a different port. Sometimes the Zune and the connector USB isn't automatically sensed on certain ports and certain moments.

Jun 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune won't respond to any key presses.


I would first allow the Zune to completely charge (the battery symbol should be full and green[i believe--it's been a while since I first got mine]).

I would then unplug the device and restart the computer. Once your computer has completely rebooted connect the device to the computer and see if it detects the device. It should work. Also you might try another USB port.

Jun 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

The software wont detect my zune


Suggestion # 1: Lots of things to try here. Go thru them all, one at a time. Except maybe the first one. I have no idea about an unlock code on the 30.
Good luck. Post your results and whether it worked or not.

Jan 31, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune reset


Hi I can help you this is how. BUY A 4G ZUNE!!!!! cause your 30g zune is broken or something, or reset everything and instal it again

Jan 13, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

I have a brand new Zune 8 GB player, given as a gift. I downloaded the Zune Software, but when I connect the player by the USB cable, the Zune program does not recognize a Zune as being connected. Also,...


Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps

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ALL YOUR BASE BELONG TO US - is a video that must have been loaded on the Zune previously.

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if all else fails...

If you connected the ZUNE to your computer before installing the software the computer may have installed it as a different device.

Go to Control Panel - then System - Device Manager. Plug in ZUNE player and see if any new devices show as being connected. BE CAREFUL IN DEVICE MANAGER THOUGH, IF YOU UNINSTALL THE WRONG ITEM, IT COULD MESS YOUR COMPUTER UP.

If this works rate it a FIX-YA!

Dec 25, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune wont show connection


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

Jul 06, 2008 | Microsoft Zune JS8-00001 Digital Media...

34 Answers

PC will not detect my zune.


Hey!! I just fixed mine! I had recently installed drivers for a PS3 controller, and for some reason those were conflicting with the Zune.

To fix it, I went to add/remove programs, and then removed the libusb program, that fixed it instantly! Good luck!

Dec 04, 2007 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

7 Answers

My zune wont turn on


I turned on my Zune and the screen froze so I turned it off but it would not turn back on.

I went online and read somewhere that if the screen freezes then you should press up and back and wait for the zune insignia to come on. Well my zune was not just frozen it would not go on but I tried the up and back thing and it worked. it took about 9-13 seconds but it worked so give it a chance and if that doesn't work try charging it overnight. Hope that helps :D

Nov 12, 2007 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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