Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

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When Tray 1 (A4) is empty it is picking up Tray 2 (A4 ? letterhead) and we don?t want that to happen cause we print in bulk! When Tray 1 (A4) is empty it is picking up Tray 2 (A4 ? letterhead) and we don?t want that to happen cause we print in bulk!

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Hello Uncle123,
I don't have a user manual at my fingers, but you can go into "additional functions". I don't recall if it is within the"common settings" tab or "copy settings" but you can designate any paper tray to be "unique". For example you can designate tray 2 as "colored paper, or recycled paper" .In which case, if you are feeding from tray 1 and it runs out the copier now knows that tray 2 has a type of paper that is different than the current run.Even if the paper size is the same. I hope this helps. Take care. ..............................spinal.........................

Posted on Apr 19, 2008

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Thanks for the inquiry.
Print a configuration page from the menu to determine what Tray 2 is set to.Pull Tray 2 and make sure the rear paper stop is set to Letterhead. Make sure it snaps into place and is not broken or loose. If it's broken you may have to replace the tray.
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I suffered from the same problem for a long time. We got Xerox Phaser 8550 and 8560 here. I choose on computer "tray 2" but the printer just print from tray 1 which is empty.

Today i figured it out! It's some configuration at the printer. So go to "Paper tray setp" -> "Tray 1 mode" and "Tray 2 mode" -> change to "static".

I figure it's like this. Before it was "dynamic", it probably means the printer decides it's better to use tray 1 even though you choose tray 2 - and this decision is stupid. Changing it to "static" fixes this.

Let me know whether this works for you too!

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Yes

 

Set tray (3? ) or other non standard paper type trays to type setting of letterhead and set normal paper tray (2) paper type to plain .

 

You do this on printer keyboad find menu then find paper handling, tray xxx, paper type. xxxx...set or tick

 

Via operations panel you can also printout current settings too to see if you have done the change if you do one before and after

 

Then test,

 

There are other settings on your printer that can effect this and driver configuation and doc type setting on pc that can effect this also but try step above first and report back if still having issues. Is it run by a server? Do you abity to change driver settings on your pc?

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