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50PQ3000. There is sound but no picture

I have a brand new 50PQ3000. There is sound but no picture. You can see that the screen is not coming on, so none of the menus appear either.
Thanks in advance for any soloution

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Posted on Jan 02, 2017

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ctf1800
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SOURCE: Blue screen with Green Star-burst image in center?

Here's something that might also be useful. After you turn on the set, and get the regular red blinky lights, hold down the Device and Menu buttons together for about 5 seconds.
The Power light will start to flash in a two digit sequence.

For example, 3 flashes, then 7 flashes = 37.


Here are the error codes, and the corresponding problem:

12 = No error detected, check power supply.
32 = Lamp Cover is open.
33 = Air filter cover is open.
34 = Lamp abnormality
36 = Light Engine (DMD or Lamp Fan stopped)
37 = Exhaust or Lamp Ballast Fan stopped
38 = Lamp Temperature High
39 = DMD Temperature High
41 = Short is detected
44 = DVI cable between FMT and Engine disconnected

Posted on Jan 19, 2008

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