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Windows Media Player will not open, Movie files are downloaded to desktop and will NOT open. I click on the file and nothing happens.

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Upgrade the media player to the latest version.
If it doesnt work uninstall it and reinstall the latest version.

Posted on Feb 08, 2010

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Posted on Jan 02, 2017

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The file format is not supported


Hi driddle00...
This information came from the Microsoft WebPage:

"Cannot play back the file. The format is not supported. This behavior occurs because PowerPoint can play back only QuickTime movies (.mov and .qt files) that use compression schemes with corresponding Media Control Interface (MCI)-compatible codecs.

A codec (compressor/decompressor) is an algorithm or scheme that is used to record digital video or audio. For example, when you transmit video over the Internet, the video must be compressed on the sending end and decompressed on the receiving end. A codec can be chosen based upon the user's audio or image quality and image size preferences.

When you read a QuickTime movie, a Video for Windows decompressor decompresses the QuickTime files. If the decompressor does not support the compression method used by the QuickTime movie, the decompressor cannot display the movie on the screen.
To work around this behavior, use one of the following methods. uparrow.gifBack to the top Method 1: Create a hyperlink to the .mov file loadTOCNode(2, 'workaround'); Create a hyperlink to the .mov file, and then let the QuickTime Player for Windows play the file instead. To do this, follow these steps:
  1. Select the object or text that you want to assign the hyperlink to.
  2. On the Insert menu, click Hyperlink.
  3. Under Link to, click Existing File or Web Page.
  4. Select the QuickTime movie that you want to play, and then click OK.

    Note Under Look in, click Current Folder to see a list of files, click Browsed Pages to see a list of recently viewed Web pages, or click Recent Files to see a list of recently used files.
During the slide show, click the linked object or text to play the movie. If a valid player is available, the player starts, and then the player plays the QuickTime movie. uparrow.gifBack to the top Method 2: Convert QuickTime movies to AVI format loadTOCNode(2, 'workaround'); Note In the following steps, you must use QuickTime 4.0 Pro. You cannot follow these steps with the basic version of QuickTime 4.0. The steps are the same for both Windows and Macintosh versions of QuickTime 4.0.

You can use other QuickTime editing programs instead of QuickTime 4.0 Pro. To do this, see the QuickTime documentation for the relevant steps.

To convert the QuickTime movies to AVI format, follow these steps:
  1. Start QuickTime Pro, and then open the file that you want to convert.
  2. On the File menu, click Export.
  3. Set the Export file type to Movie to AVI.
  4. Click Options, and then click Settings.
  5. In the Compressor group, click the list of compressors, and then select one from the previous list. Cinepak is a popular format. Select the format that you think works best with the movie.
  6. Make sure that you change the extension on the file name to .avi, and then click Save.
uparrow.gifBack to the top Method 3: Recompress the QuickTime movies with compatible codec loadTOCNode(2, 'workaround'); Note In the following steps, you must use QuickTime 4.0 Pro. You cannot follow these steps with the basic version of QuickTime 4.0. The steps are the same for both Windows and Macintosh versions of QuickTime 4.0.

You can use other QuickTime editing programs instead of QuickTime 4.0 Pro. To do this, see the QuickTime documentation for the relevant steps.

To recompress the QuickTime movies with compatible codec, follow these steps:
  1. Start QuickTime Pro, and then open the file that you want to convert.
  2. On the File menu, click Export.
  3. Set the Export file type to Movie to QuickTime Movie.
  4. Click Options, and then click Settings.
  5. In the Compressor group, click the list of compressors, and then select one from the previous list. Cinepak is a popular format. Select the format that you think works best with the movie.
  6. Click Save.
uparrow.gifBack to the top Verify that QuickTime movies are compatibleYou can use Microsoft Media Player to... loadTOCNode(1, 'moreinformation'); Verify that QuickTime movies are compatible loadTOCNode(2, 'moreinformation'); You can use Microsoft Media Player to verify that a QuickTime movie is compatible with PowerPoint.

Note Microsoft Media Player (Mplayer.exe or Mplay32.exe) is a different program than Windows Media Player. Microsoft Media Player is included with various versions of the Windows operating systems, and is an MCI-compliant device. Windows Media Player, however, is a new technology that does not rely on MCI to play various forms of media. Windows Media Player can play a wider range of video and audio formats than Microsoft Media Player can play.

To determine the compatibility of the movie, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type the appropriate command for your operating system:
    • In Microsoft Windows 98 or Microsoft Windows Millennium Edition, type mplayer.exe, and then click OK.
    • In Microsoft Windows NT 4.0, Microsoft Windows 2000, or Microsoft Windows XP, type mplay32.exe, and then click OK.
    Microsoft Media Player starts.
  3. On the File menu, click Open.
  4. Select the QuickTime movie that you want to verify. Click Open.
If the QuickTime movie is compatible, Microsoft Media Player opens the movie. If Microsoft Media Player opens the movie, but PowerPoint does not, there may be a problem with PowerPoint or with the MCI settings. If Microsoft Media Player does not open the movie, and then you receive an error message in Media Player, the movie is not compatible and cannot be played in PowerPoint. You may be able to make the movie compatible by using one of the methods described in the WORKAROUND section of this article."

Sep 06, 2011 | Philips GOGEAR SA6045 MP3 Player

2 Answers

I have Canon Power Shot A560. I recorded 5 minute video. Dowloaded on my PC Format MVI and now I am not able to open it with Windows Media Player or Real Player. Could you provide mw with a link so I...


Go to http://www.download.com/1770-2001_4-0.html?query=klite+media&tag=srch&searchtype=downloads

and download the K-Lite Mega Codec Pack 4.2.5 and install it.

This will help you in playing the MVI file in Windows media player. Moreover the codec I provided above will also help you in playing all kinds of DVD movie in Windows Media Player.

Happy Halloween Day.

Thanks

Nov 01, 2008 | Canon Cameras

1 Answer

I cannot get songs to download onto this new mp3 player and i cannot figure out how to erase the pre-programmed songs.


Hi liz enriquez...
Here is a little help on downloading some songs to your mp3 player and then how to delete from your mp3 player

Downloading songs:
1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
-----------------------------------------------------------------------------------------------------------------------------------------------
Deleting Files,Pictures,Videos,Audio Books, Apps,etc. from MP3 Player/Ipod below:
-----------------------------------------------------------------------------------------------------------------------------------------------
BIG WARNING: DO NOT DELETE THE FILES NEEDED TO OPERATE YOUR MP3 PLAYER.
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
ONE MORE BIG WARNING: BE CAREFUL AND DO NOT DELETE THE FILES NEEDED TO OPERATE YOUR MP3 PLAYER.
Please take time to rate me

Aug 07, 2011 | Mach Speed Audio Players & Recorders

1 Answer

In windows media player I can open a movie, the audio plays but the picture does not display. Can you help please?


The file format may not be supported by WMP or the file might be damaged.

Try using VLC Media Player. It's a free open-source software that plays almost all types of media formats and also repairs damaged media files.

Click here to go to their website for the file download and check out the full details of the software.

Sep 08, 2010 | Microsoft Windows Media Player

1 Answer

I'm unable to see the movie files after I download


you have to make sure the movie format is compatible by Windows Media Player.
Just get this tool to help you.
1. load your file to Video Sharer
2. choose AVI format
3. click" convert" button.
Then you will get the right format.
Here is the tool for you: http://www.asharer.com/download-video-sharer

May 02, 2010 | Nikon COOLPIX S6 Digital Camera

2 Answers

Downloaded movie will not open with windows media player


Use vlc it's free and it opens all type of association files.
At times with windows media player when you do file open On the TYPE OF FILES SET IT TO ALL FILES.

Feb 18, 2010 | Acer Aspire One PC Notebook

2 Answers

How do i get the music off of my Coby mp-c582 1 gb mp3 player..tried to push reset but nothing happens


Try this method:
Deleting Files,Pictures,etc from MP3 Player
Hook up your mp3 player to your computer Go to your desktop and double left click on "My Computer" When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there. Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible. Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete" Now you mp3 player should be clear of the files/songs you do not want. Be careful and do not delete files needed to operate your MP3 player. Good Luck, I hope this helps Please rate me, Thank You

Dec 16, 2009 | Coby MP-C582 MP3 Player

1 Answer

Cannot Play .wmv file with WMA 9.2 and WMV 9 professional codecs


Have had same happen. Try clicking right and choosing open with....and choose windows Media player for list. Don't know why this is the part that works for me. double clicking the file has never worked for me. I get the wmp with the same error but when I select the wmp and let IT open the file....it works....I think it is magic and a stubborn way to do this but it works

May 07, 2009 | Computers & Internet

2 Answers

Movie Downloads wont play in Windows Media Player ?


You have to download an up to date player like mp4 player .

Apr 28, 2009 | Dell Dimension 3100 PC Desktop

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