Question about Whirlpool Duet GHW9150P Front Load Washer

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Whirlpool Duet Washer error code A10

Whirlpool Duet Washer stops working and comes up with Error Code A10
Does anyone know what this means-Its not an error code in the repair manual,

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Motor Control Unit (MCU)
Heat Sink Thermal Trip
If the thermal protector on the MCU heat sink gets too hot, it will open
the thermal protector on the heat sink which will stop motor functions
and an “F/10” will be displayed.
1. Check for proper installation, verify the unit is not located
near a source of heat and has proper ventilation.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the MCU, the motor,
and Central Control Unit (CCU).
4. Check the drive system for any worn or failed components.
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.

Posted on Aug 26, 2010

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    The washer stopped in the middle of a wash cycle. The error message was 11 F. I turned it off and turned it back on and washer stilled stopped and repeated the error message.


    Hi


    An "F-11" error code on a Whirlpool Duet could cause your washer to become inoperable and stop in the middle of a load. The cause of the problem could be a number of things and may require new parts.
    F11 can mean anything from motor to motor control board to ccu board to wiring harness connecting ccu to mcu to motor.

    Identification

    The "F-11" code could appear with the dash or without the dash on the LCD screen. Be aware that there is also an "F-H" code that could look similar to the "F-11" code. Listen for 11 beeps to go along with the error code's first appearance.

    Effects

    The error means that there is no communication between the "Motor Control Unit" and the "Central Control Unit." This means that any operation selected like "Pre-wash" or "Large Load" cannot be sent to the motor for the washer to operate.

    Prevention/Solution

    Open up the washer panel to check the wire connections between the two units. If any plugs are loose or unplugged, reconnect them. Check to make sure none of the wires are stripped, rusty or broken off. After you reconnect the wires, rerun the washer to see if the error appears again.

    Warning

    If you do not know or understand the inside components of your Whirlpool washer, leave the job to a professional. Contact the store where you purchased the washer or Whirlpool customer service directly.

    Please get back to us if you have further query else please accept the suggestion.
    Thank you for contacting fixya.com



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