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I have the original TV Guardian...the little black box that you connect to your DVD/VCR/TV through the TV cable. Its red light is on (indicating that it is plugged in) and whenever a show starts the letters "TVG" are displayed in the corner of the television screen (indicating that TVG is working with that movie or show). However, nothing is being filtered out. I checked all the settings and all the indicators are right as I described above. Any ideas? Thanks

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Hi


Thanks for using FixYa. You’ll need to reset the Projection TV and to reset it follow these steps:


  1. Turn off the television and wait for 5 minutes.
2. After 5 minutes unplug the television power cord from the power socket and mains.
3. Let the television remain without power for more then 1 minute.
4. Plug the power cord back into the power socket and mains. If the television is plugged into a power surge protector, remove it from there and plug it directly into the wall outlet. Turn on the television. If the issue is resolved, then the problem is with the power surge protector and not the television.

If the above procedure doesn’t resolve the issue please perform this procedure to reset it.

Switch the TV on, turn the power to TVG® off and then on again. When the title screen appears, press TVG 5 (five) times in a row. Within 5 seconds of being prompted, press Select. This will return TVG® to the factory default settings.


If the issue is not resolved then this might have happened due to over-voltage. Please check the power supply unit for swollen/bulged capacitors and burnt wires/components on the power supply board of your TV. You should try and turn off the TV for 8-10 hours to reset it. Please make sure to turn off and unplug the TV for at least 1 hour (this will drain off current from all components especially capacitors) before you perform any repairs. Also note that the TV consists of very high voltages even when it is in OFF condition. All this is only recommended if you have electrical expertise and know how to solder/re-solder components.


Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

Rylee

Posted on Feb 07, 2010

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