Question about Kenmore 80809 Microwave Oven

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Microwave Kenmore #721.80019401

The inside light and turntable stopped working. The microwave is less than a year old. Any suggestions as to what is causing the problem and what I can do?

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This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://www.searspartsdirect.com

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

Please write back with more details if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Apr 18, 2008

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You can contact them at the number in your owner's manual. If you don;t have it, I'd check with the dealer to see if they have contact info.

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