Question about HP Photosmart C5180 All-In-One InkJet Printer

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HP C5180 My printer says i need a cyan cartridge so it only prints in black. i have replaced the cartridge with a new one that didn't work. I took the cartridge back to Office Depot and they replaced it. i installed the new one and it still only prints in black. The new cartridge doesn't feel right when i put it in place. I've never had this problem before Help

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  • Anonymous Feb 23, 2008

    there is no communication between the computer and printer. I reinstalled it and it did fine. today it is the same problem

  • Anonymous Feb 27, 2008

    I installed a black cartridge. The C5180 tells me that the cartridge is out of

    ink. Wont print even a test report.

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Call HP support

Posted on May 10, 2008

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HP 4700 not printing cyan


If your printer is missing a color it could be caused by (off the top of my head) 3 possibilities.
1. High voltage board
2. laser/scanner assembly for that color
3. DC controller might need a firmware upgrade, www.hp.com
Run the PQ diagnostics, check the cyan color
Run the Cartridge Disable diagnostic. Remove all cartridges and take the black cartridge and insert it where the cyan normally is. If the black prints in the cyan slot, your cyan cartridges are bad. If the black doesn't work then go to #3 above. It won't cost any money to upgrade the firmware. If it still doesn't work call in a printer tech.
At this point you may need a printer tech.

Nov 01, 2011 | HP LaserJet 4700 Printer

2 Answers

I JUST NEED ORDER NUMBERS FOR ALL THE COLOR LASERJET CARTRIDGES FOR CP4525 PLS. THANKS,


You can find the user's guide here which lists all the parts and supplies. Here's the cartridge information from the manual:
  • HP Color LaserJet black print cartridge Standard black cartridge CE260A
  • HP Color LaserJet black print cartridge High-capacity black cartridge for CLJ4525 models only CE260X
  • HP Color LaserJet cyan print cartridge Cyan cartridge CE261A
  • HP Color LaserJet yellow print cartridge Yellow cartridge CE262A
  • HP Color LaserJet magenta print cartridge Magenta cartridge CE263A
You can use the HP numbers to look for original or after-market replacements.

Apr 29, 2011 | Office Equipment & Supplies

1 Answer

My HPLJ3500 Color Printer wont print black even tho we just put in a new cartridge. Prints magenta, cyan, yellow, but no black. HELP!


Run the PQ troubleshooting diagnostic.
See if the black is printing.
If not, run the Disable Cartridge check. This will allow you print with only one cartridge in the printer. Take out all the cartridges. Put the black in another slot and put the cyan in the black slot(the top). Print the config page. If the black is printing, is the cyan printing. If black isn't printing the cartridge is bad. If black is printing and cyan isn't something is wrong with the printer. If they are both printing put them back in the correct locations along with the other two colors. It isn't the printer.

Jan 11, 2011 | HP Color Laserjet 3550 Printer

2 Answers

Hello. I have HP photosmart C5180 and I only need black colour to print some documents, I bought the original HP ink, but my printer says that I need to change expired colours too (pink, blue, cyan...) but...


Your model is a Inkjet printer working on HP TIJ 4.0 technology4. So it cannot work with one valid cartridge. You have to replace all of them to make you printer to work. This is what HP advices and highly recommends.

The Ink cartrdige can be bypassed only in Laserjet printers

Oct 30, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

My cyan cartridge shows as empty. My black


No. You need all the cartridges installed with functioning chips for your printer to work. The reason why you need all the colors when all you print is black is because a small amount of color prints when you print black. The manufacturers want to make up their R&D costs on the printers by selling lots of expensive ink.

Nov 25, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

2 Answers

HP C5180 All-In-One Printer/ doesn't recognize Light Cyan Ink


1. Perfom the steps provided in the following HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00709715&cc=us&lc=en&dlc=en&product=1153481

2. Also perform the steps provided in the following HP web link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00707165&lc=en&dlc=en&cc=us&product=1153481&rule=14727&lang=en

If the issue persists, perform the following steps:

* Remove the crtridges from the unit. Remove the power cord from the back of the product.
* Press and hold down the OK and Help buttons at the same time.
* While holding the buttons down, plug the power cord into the back of the product.

If the issue persists, please service the unit as this is hrdware failure.

Jun 20, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP c5180 tells me to replace cartridge but won't print color


some time first chip is black are bad or not work so any other color are says not work.

u change black chip first.

Nov 18, 2008 | HP Photosmart C5180 All-In-One InkJet...

3 Answers

How can I print Black only?


Hi

HP Inkjet printers work only if both the cartridges have ink unlike HP Laserjet printers.
If you want the printer to print only in black, Follow the steps

Start --->Control panel -- >Printers and faxes ---->Right click on the printer icon (HP c5100) select printing preferences.
Under printing prefences there u will see an option to print with black or print in gray scale.

Note:HP Inkjet printers like Photosmart C5180 will work only both the cartridges have ink.

Thanks
Riz

Jul 26, 2008 | HP Photosmart C5180 All-In-One InkJet...

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