Unplug base unit Remove both batteries from the phone(s) wait 60 seconds Plug in base unit Replace batteries in phone(s) Press speaker icon on base usnit for 5 seconds Press menu Select adv adv settings Select registration Enter 0000 then press ok should go from waiting, to searching, then to 'welcome' press ok... should be up an running!! :-)
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The hand sets probably need to go through the 'registration' process with the base station. Look up the steps on how to do this in your manual.
One thing that the manual sometimes does not highlight clearly is that first you need to press and hold down a button on the main base station for a while until it beeps. Then you can go through the menu on the hand set to complete the registration process.
After trying all the technician's suggestions had failed; I disconnected the base to return it to the store for replacement. Then I decided to try disconnecting and reconnecting power and phone line, placed handset back on base and the phone reset itself and is working fine...
Disconnect power and phone line from base for about 30 seconds and reconnect both power and phone line to base and place handset back on base; it should reset...
Your phone may have lost registration to the base.
1) Try disconnecting the power to the base and then re-connecting the power with the cordless phone in the base. Give it a few seconds, then see if it works.
2) Try removing the battery, wait 10 seconds, re-install the battery and set the phone in the charger.
It seem that the base is either bad or there is no power supplied to the base from the power adapter. Check and see if the charging light is coming on if it is then you have to replace the base unit and re register the handsets to it. If it is not then most likely the power adaptor is bad. It is difficult to check the adaptor with out a meter but if you know of a way you can try it. If the adaptor is good and there is no charging light on the base then the base definitely is bad. Good luck