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Re: Your board will not let me type the letter e..and the...
iZen maybe you are right! but maybe afadcock can clean the keyboad by himself/herself. U can blow it by a blower to eliminate particles inside the keyboard, Or you can disassemble it and clean the key one one and fix it back.
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Are you using the "-" key between each characters or typing it in a a whole, could be an issue. Also uising Capital Letters can affect code also. Try and keep the same as what you see. Also make sure your not typing in zeros where the letter o is or vice-versa. Also Install without serial number if you can, and when it completes go into nero and change license to your key. I bought online and downloaded it with the demo license provided and then afterwards change it.
Since you bought it before Christmas, I don't think Walmart will want to return it for you. I would recommend that you contact iConcepts... which is actually Sakar.. here's the link to what I think is your keyboard -- if it's not the right keyboard duo, just look over to the left on that page and navigate to it.. there's a 1yr warranty on it so they should do something to help you...