Question about Zebra LP 2844 Thermal Printer

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UPS Thermal 2844 Connection problem(USB)

I have downloaded the UPS drivers and installed them. I have downloaded the drivers from and installed those.
I can't get my printer to print anything from notepad or Paypal.
(That is what I use to print USPS shipping labels)
It has worked before the computer was repaired and restored to factory settings. I can not find the proper settings or Drivers

None of the usb ports show up under the "Add printer" installation when I must select a port to use.

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  • J1345 Feb 21, 2008


    All I had to do is unplug the usb cable from the printer and plug it back in.



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  • 7 Answers

Add the printer as a Local LPT1. Then go into the properties and switch the port to a USB port. Try a test label. If it doesn't print, go back to properties of the printer and switch it to another USB until it does. If all else fails there is a remove utility included with the Zebra drivers you downloaded. You can remove all zebra related drivers and printers and then reboot. The PC should redetect the printer when you turn it on.

Posted on Aug 03, 2008


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Posted on Jan 02, 2017

  • 31 Answers


Are you sure that the page size is wrong, or are you just guessing because of the way that the label is printing? I would uninstall the driver - delete the printer from printers and faxes and remove the driver from Server Properties (in the file drop down in Printers and Faxes). Go to and get the latest driver - you have to have the UPS version of the driver in order to support pass-through printing. Go into your UPS Ship Asst application and make sure that the generic thermal is not checked.

Posted on Jan 31, 2010

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