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make sure that your service provider has installed 3 individual lines into the building
check that the 3 incoming lines are not all together in the plug at the wall
you may need a telephone technician to check it out
I just bought a used hp 3200se and am trying to use it as a stand alone fax. It (so far) does not answer incoming calls. I found that I can manually answer a fax call and then the machine seems to work fine. I tried connecting to ...oh, by the way, I have digital phone service from Comcast, an analog line and it seems to work fine. So maybe the 6310xi is the same or maybe there are setting to deal with a digital line. Maybe something in this will help.
These devices are made to work in both modes you may have to reset, remove the battery while the cell is on and count to 30, then replace battery and power back on this should work! If it does'nt call your provider and check Sim card.
receiving no incoming calls and cant call out either
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