Question about SanDisk Sansa Clip MP3 Player

3 Answers

I have a Sansa Clip that's about a year old, it's never had any problems until now. I ran the battery down completely and when I plugged it into my usb to recharge, it doesn't. The screen doesn't turn on and my computer only recognizes it as an Unknown USB Device. I've been trying to charge it for about two days and still haven't had any luck.

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  • 3 more comments 
  • chevrolet67i Feb 07, 2010

    Okay...after my computer finished searching, it told me it couldn't find a better match for what I already had installed, but after safely removing it and plugging it back in it still doesn't recognize my clip as anything other than an unknown usb device.

  • chevrolet67i Feb 07, 2010

    I downloaded Windows Media Player 11, but I'm pretty unfamiliar with it, where would I find these sets of drivers?

  • chevrolet67i Feb 08, 2010

    I originally used Windows Media Player to sync all my music, but I tried adding some more and it doesn't detect the player.

  • chevrolet67i Feb 08, 2010

    Huh, I didn't know you could replace a sansa clip battery. Do you know if the Sansa store sells them and how or where the battery is located in the clip? Thanks.

  • chevrolet67i Feb 14, 2010

    Thanks this totally worked and I had an old nano on hand for scraps too.

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3 Answers

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  • 506 Answers

You can replace the battery in these. Check this little tutorial out. You may find it interesting.

http://www.anythingbutipod.com/archives/2007/11/sandisk-sansa-clip-disassembled.php

The battery the guy used is an IPOD NANO 1st Gen 3.7V 330mAH

If you are careful enough this is doable, you need a soldering iron though. Good luck

Posted on Feb 08, 2010

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  • 1,871 Answers

Hello :

Batteries have life time , after their life is at it's end , you will never be able to recharge it again . That means , that your battery is useless by now . You need to replace it .
Just buy new one and your Mp3 will be fine again .
[life time of a battery depends on the chemicals inside it ]

good luck .

rate if useful please !

Posted on Feb 07, 2010

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Right-click on the unknown USB device(I guess you have checked in the device manager?) and click on update driver. Allow windows to search the internet and wait for it to find and install a driver. When its done, safely remove hardware(if applicable) unplug the USB cable and re-plug it into the computer. See if it resolves the issue.

Let me know if it worked so that we can try something else if it didn't.
Sai.

Posted on Feb 07, 2010

  • 2 more comments 
  • eagle338
    eagle338 Feb 07, 2010

    Disconnect the player from the computer. Slide the lock to the other end and press and hold the button at the center while plugging it into the USB port. Do not release the lock or the button till you see a balloon notification that windows has detected a new hardware(should take less than 30 seconds to happen). You can release it once it is recognized.
    If it still doesn't work then download Windows media player 11. It comes with a set of drivers for players of several brands and models. Suggest that you download and install it and see if it resolves the issue.
    Click here to download media player 11

    Let me know if it worked.
    Sai.


  • eagle338
    eagle338 Feb 07, 2010

    Well the drivers are in built and cannot be found. Did you try syncing your music onto it using windows media player? If not Connect the player to your computer and launch windows media player. Click on the sync button at the top and drag and drop the files into the player(if it detected it) and hit sync and see if it transfers the files onto the player.

    Let me know if it worked.
    Sai.


  • eagle338
    eagle338 Feb 08, 2010

    Battery? Well its unlikely that its the battery. Unrecognized devices usually don't charge. Do you have a AC wall adapter? If not then you can use it to charge from the wall and can get one from ebay for less than 10$. Get one and try charging it. If it charges then turn it on and see if it is recognized. If doesn't charge though it is probably a battery issue as someone else had suggested.

    Sai.


  • eagle338
    eagle338 Feb 14, 2010

    What had worked? Charging from the wall?

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My sand disk sansa mp4 keeps on freezing on the music play all the time and the computer cannot read it


How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.


Turn Sansa Clip on. Press the "Menu" (home) button.


Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."


Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.


Tips & Warnings

*
You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.
*
Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Have a nice day....

Feb 19, 2011 | SanDisk Sansa e260 MP3 Player

2 Answers

It got hanged..it can be turned and the buttons are not functioning


How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.


Turn Sansa Clip on. Press the "Menu" (home) button.


Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."


Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.


Tips & Warnings

*
You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.
*
Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Feb 19, 2011 | SanDisk Sansa Clip MP3 Player

2 Answers

My player got hanged.and its not functioning? what probably the cause and how can i deal with it? it cannot be turned off..the menus are not functioning


Hi,you need to rest your mp3 player...

How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings
How to Reset a Sansa Clip
The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings

You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.


You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Feb 19, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

Player is froze


Push the power button up and hold it for 20 seconds.
Release it, then turn it on again. Go to the Sansa website (http://www.sansa.com) and download the "SansaFirmware Updater." Select "Run" when the updater installs.(Installation will take less than two minutes.) Wait for the Sansa Firmware Updater to run through its system test. It willask you to connect the Sansa Clip to the computer to update your Sansa'ssoftware. Connect the Sansa Clip. Remove it from the computer when instructed. If thisprocess does not unfreeze your Sansa Clip, contact Sansa support at the SansaFirmware Updater website.
Complete Reset

Turn player on. Press the "Menu" (home) button.
Pressthe bottom of the scroll wheel until you reach the "Settings" screen.Push the center button to choose "Settings." Scrolldown to "Reset All" and select. You'll be asked to confirm the reset.Select "Yes." This option will simply allow you to reset the languageand location settings on your Sansa Clip. Thiswill not erase data from the clip.


To doa complete factory restore, whichwill erase all files from the clip, follow these steps: Inthe "Settings" menu, scroll down until you reach "Format"and then select. You will be asked to confirm that you wish to format. Select"Yes." Wait for the screen to say "Formatting Complete."You have now cleared all the files from your Sansa Clip and reset it to factorysettings.






Oct 24, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

I unplugged my sansa clip while it was writing is there anything i can do to fix it holding the power switch to reset it does not do anything and when plugged into the computer it is not recognized by the...


How to reset the Sandisk Sansa Clip MP3 Player:

Hold down the Power/Resetbutton for about 15 seconds to perform a normal reset.

Otherwise, drain the battery completely by forcing it on until the rechargeable battery is completely drained: this will reset the unit completely.

Dec 19, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa clip sandisk 2gb won't charge. Thought it was low and after plugging it in to computer overnight it wasn't fully charged but worked the next morning but suddenly died. Now it won't charge. Sansa...


I had the same problem this morning, albeit with my 8G Clip. Nothing worked -- the thing seemed dead as roadkill -- until I found a link about "forcing MSC mode." Basically, it told me to hold down the center button while plugging my Clip into my computer using my USB cable. Suddenly, boom! It's awake and alive and happy again. I'm unsure how that works, but that did it for me.

Nov 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

I left my Sansa Clip MP3 Player plugged in while putting my laptop into hibernation. Now player does not response, I can't turn it on, and laptop doesn't recognize it at all.


    Complete Reset of Sansa Clip
  1. Step 1 Turn Sansa Clip on. Press the "Menu" (Home) button on the Sansa Clip.
  2. Step 2 Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."
  3. Step 3 Scroll down to "Reset All," and select. You will be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow steps 4 and 5.
  4. Step 4 In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm if you wish to format. Select "Yes."
  5. Step 5 Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
  6. Resetting a Frozen Sansa Clip
  7. Step 1 Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
  8. Step 2 Go to the Sansa website and download the "Sansa Firmware Updater."
  9. Step 3 Select "Run" when the updater installs. (Installation will take less than two minutes.)
  10. Step 4 Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
  11. Step 5 Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.

Aug 22, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa Clip Won't take a charge...


Are you sure the cable you are using provides both data and power to the device? Some cables are data only and will not charge the device despite appearing so.

Has it held a charge before? If this is a new device and has not yet ran down then charged fully again yet, then I would return it.

Jan 26, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Can turn on


The Sansa can sometimes break overnight if you sleep on it. This happened to me. I don't think this is really a solution, but if you bought it at BEST BUY, they have a 2-year guarantee for a new one.

Sorry,
Big Tony

Jan 24, 2008 | SanDisk Sansa Clip MP3 Player

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