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For Saeco Vienna De Luxe Espresso MachineTeam De-Brewerz.com says:
1. Your coffee maker might suffer from Steam, Coffee Bolier clogging due to scale. Due to clogging you are unable to product perfect steam, temperature drop in coffee, inconsistent steam flow, inconsistent water flow etc. We strongly advise you to do regular Descaling to your coffee maker (every 200-300 cups or 2 months)
2. If your coffee maker in working condition but still light is keep on blinking means required "Descaling". Please use the food graded Delonghi or equivalent brand descaler. You can order to us @ www.De-Brewerz.com or buy online in India @ www.fabkaart.com
Still issue not resolved claim the warranty if recently purchased. If you are in India then contact us @ www.De-Brewerz.com
Hi When was the last time you descaled the machine? Scale will build up inside the boiler and insulate the water from the heating elements. The thermostat is on the outside by the heating elements so it gets hot but your water is warm. There are other things but check this first.
First check to make sure that the end of the steam spout is not blocked, use a paperclip. If you machine has a parnello on the wand check to make sure that the holes on that are not blocked also. If those are clear, then when running the hot water cycle push in knob if that works the the tap rod assembly on the steam valve needs to be replaced.
If it will make coffee then you have a horse shoe boiler blockage or a steam valve blockage.
Try descaling first. If this does not work you will have to disassemble machine and trace the water lines back from the steam wand to the high pressure pump to detrmine where the blockage is. This can be trickey and is best left to someone with experience with this type of fix.
Contact saeco in Vancouver.
sounds like there maybe a vapor lock problem... where there is a problem with the hosing... or vaccuum-like mechanics inside of the machine... Perhaps even there is "gunk" or milk stuck in the steam wand. you have a few options... get a milk pitcher that reaches almost to the top of the steam wand and fill it with ice and water. Allow it to soak for a period of time until, say, there is a decent amount of condensation that has gathered on the outside of the cup. then clean the inside with something that can reach and is non-abbrasive... *a straw may work* clean it out manually... then soak again. try opening the steam wand again and let it steam in the water... if it's not working... preform a cleaning cycle... and include a 'smigin' 1tsp. or 1 tbsp. of vinegar in the water resevior. and let it run all the water through the steam wand... if possible. if it is still posing a problem definantly contact warranty services... or seek a saeco tech in your neck of the woods!
hope this helped!
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