Question about Canon PIXMA MP610 InkJet Printer

3 Answers

Canon MP610 error:''Paper output slot - paper jam..."

Canon MP610 error message: ''Paper output slot - The paper is jammed. Clear the paper and press OK.'' Opened and checked all slots and there is no paper. Cover is properly closed. Pressing ''OK'' just redisplays same message

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  • Yuri Feb 07, 2010

    This is an answer I have received from a website similar to yours - looks like copied from the same book:



    "...
    This problem can happen because of following reasons :

    1. There is some piece of paper / paper clip / sticker stuck inside printer and you are not able to access it. In this case you need to remove all ink cartridges, turn off printer, then turn it upside down and shake it few times. If still not working then you need to open it up as much you can to see if something is stuck

    2. The electric sensor which receives signal from the mechanical paper sensor to detect jam has issues. Either there is dust on it or its gone bad and needs replacement. You should first open up the printer and blow air in it (using compressed air can) to remove all dust.

    ..."



    Now, if you have read the description of MY problem, you should know it's not that.

    What else can be there?

  • Yuri Feb 07, 2010

    Attention "Experts"!

    This is an answer I have received already and I've done all that:

    "...
    This problem can happen because of following reasons :

    1. There is some piece of paper / paper clip / sticker stuck inside printer and you are not able to access it. In this case you need to remove all ink cartridges, turn off printer, then turn it upside down and shake it few times. If still not working then you need to open it up as much you can to see if something is stuck

    2. The electric sensor which receives signal from the mechanical paper sensor to detect jam has issues. Either there is dust on it or its gone bad and needs replacement. You should first open up the printer and blow air in it (using compressed air can) to remove all dust.
    ..."
    So, please, don't suggest this again

    I need a real expert assessment and recommendation, thank you!

  • Yuri Feb 07, 2010

    Where is this sensor located?

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  • Master
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Double-check that there is no paper in the rollers or gears as well. Then try unplugging the printer for a couple hours. In the meantime of it being unplugged, then press and hold power button for about 5 full long seconds. Wait half hour more and plug back in. The printer should now be reset. Try printing again. If same error message is received, there must be a hidden piece of paper that is stuck or the printer head needs to be cleaned with rubbing alcohol and a cotton swab.

Posted on Feb 07, 2010

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  • Master
  • 542 Answers

Check and remove any piece of paper is on the paper out sensor. Also check the any dust is accumulated on the paper out sensor. clean the same will resolve your problem.

Revert back for more assistance.

Posted on Feb 07, 2010

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  • Master
  • 3,917 Answers

Hi,

Sometimes the following reasons are responsible for the error. There might be some piece of paper / paper clip / sticker stuck inside printer and you are not able to access it. In this case you need to remove all ink cartridges, turn off printer, then turn it upside down and shake it few times. If still not working then you need to open it up as much you can to see if something is stuck. The electric sensor which receives signal from the mechanical paper sensor to detect jam has issues. Either there is dust on it or its gone bad and needs replacement. You should first open up the printer and blow air in it (using compressed air can) to remove all dust. Let us know if you were looking for something more else please accept the suggestion.
Thank You for contacting Fixya.com

Posted on Feb 07, 2010

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