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window is not the faulty one if you are using a third party software of sent print option from internet then problem must be with in drivers..... print a self test page if ok then print test page from system (control Panel) if both point ok then there must be problem in online software/ERP.
You need to get the manual for this printer, it has a printing language all it's own. The encoded text tells it where to put the bar code on the label, how to encode it, what text to put under it, etc. It's looking for a specially designed print file that's plain text. There may be a way to turn that off and turn it into a bitmap printer, but you would need the manual for that.
First of all we need to check weather it's a hard ware problem or software
so try to copy something or press a self test page by pressing the x button and the colour copy button together
if that prints fine then it means that its a software issue
now click on the start button go to control panel then open printers
right click on printers and go to properties
print test page from there
if it prints a blank page then go to the advance tab of properties
and go to print processor
then select "winprint" and in next line select RAW
now try to print
if still the same then check the operating system if its windows Xp
then it should be service pack 1 and above
if you do not have service pack download the windows xp service and install it
now try to print
if still the problem persist then please post the exact model number of the printer and the operating system on your computer
Try running couple of these test, to see if it might be another issue.
It should be printing these test at 1500 Line Per Minute... ?
1500LPM is at 10CPI if you have (Font size: 6, 8, 12, 14) it will make a difference.
Change your driver to Generic/Text, rerun your report... any difference?
Does it seem to print the Windows test page faster than the self test print? If so it is probably printing the self test in a higher resolution than the Win test print (Win test prints are usually printed in low res)
Try printing a simple graphic or document from a piece of software. First in DRAFT mode and then in the HIGHEST Quality setting. See if you notice the "jerky" sensation in the DRAFT mode.