Question about HP ScanJet 3500C Flatbed Scanner

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Error while communicating with scanner message

When I klick on scan documents in the HP director I get a message that reads "error communicating with this device


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Smile...well this is due to a default setting in windows which u need to change.
1. leave the device plugged to the USB & power it
2. Go to device manager \ expand (+) universal serial bus controllers
3. Right-click \ properties \ usb root hub \Power management tab \ uncheck box (allow the computer to switch off the device)

Restart! Don't forget to vote me dear!

Posted on Feb 07, 2010

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