Question about Kenmore HE2 Plus Front Load Washer
The washer will fill fine and wash. When it comes to spin cycle it stops and doesn't drain.
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Posted on Jan 02, 2017
I had the same problem and ended up replacing the control board which solved it. Contact Westland Sales at 800-356-0766 ext. 5 for tech support.
Posted on Jun 02, 2008
Hi Norm. Welcome to FixYa.
The first thing to check with the kind of symptoms your machine exhibits is the operation of the lid switch. Make sure that the pin/plunger on the lid itself has not broken off, and check the actuator lever on the switch itself. It is REALLY common on your model for the actuator arm to break off or crack, and this will cause no spin/no pump problems. Your machine is built by Whirlpool and the part number for the switch assembly is a 3849238. You can get it at any local whirlpool parts center in your area.
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Posted on Dec 27, 2008
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Posted on Mar 03, 2009
more than likely the pump needs replacing, first of all remove the outlet drain hose from the the place it discharges and lower it into a bucket,this should allow it to syphon away,you may need to empyt the bucket a few times once the machine is empty you should be able to put it on its spin cycle once it has spun locate and remove the filter to remove any objects or lint, fill machine with warm water and try to drain and spin via the programme,if this do not work fit a new pump
Posted on May 29, 2009
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