Question about Televison & Video
The DVD disc is in the Insignia Blue ray player and when open is pushed the device does not open
You should be able to remove the case and retrieve the dvd from the player. You may or may not have to apply steady, gentle pressure on the dvd tray to force it open a bit if you can not remove the disc due to a covering. Make sure the device is unplugged before you remove the case.
There may be a few things that may have caused the problem to begin with. The first thing is that dirt or some sort of debris has cause the gears, tray track, or tray drive to jam. A close inspection with a flashlight should be enough to see anything that may be causing this. If you see anything, try removing it with tweezers if it large enough to grasp and then spraying the inside out really well with a can of compressed air.
The next things are that the disc tray gears or the gear belts have broken. you will also be able to see this with a close inspection. The following is a picture of what parts to look for:
The next thing could be that the disc tray motor has malfunctioned in which case would require replacement.
Another thing that could cause the dvd tray to not open is that the push button switch has malfunctioned either in the electrical circuits or the button itself has broken.
Other than cleaning out the inside of the player, I would suggest having a qualified technician replace any parts with the exception to the little belt, which in most cases you can do yourself easily if it is accessible without having to remove other parts (some models it can be reached easily and in others it may take removing overlaying parts).
I hope this helps give you and idea of how to solve the issue. Feel free to ask if you need further assistance.
If you would not mind, please rate my help. I would greatly appreciate it. Thank You
Posted on Feb 07, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 02, 2014 | Televison & Video
Nov 02, 2011 | Televison & Video
Aug 15, 2010 | Insignia NS-BRDVD Blu-Ray Player
Feb 01, 2010 | Insignia IS-DVD1001 DVD Recorder/VCR
Dec 25, 2009 | LG BH100 Blu-Ray Disc Player
Aug 16, 2009 | LG BH100 Blu-Ray Disc Player
Jan 28, 2009 | LG BH100 Blu-Ray Disc Player
Nov 22, 2008 | Sony BDP-S300 Blu-Ray Disc Player
677 people viewed this question
Usually answered in minutes!