Question about Rheem Paloma PTG-74PVN / RTG-74PVN Natural Gas Indoor

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I have a paloma tankleswater heater im getting error c7 13 what i need to do to fix it?

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Basically this error means the input gas (Natural Gas) is restricted...line is too small, gas valve not opened all the way, ect. If the unit was working properly prior to this error code, you'll have to take the burner control assembly apart and perform some detailed...spring cleaning.

I have the procedure in PDF formati have a paloma tankleswater heater im getting - 2_bing.gif...but unfortunately I don't have it with me at this time. Easiest thing at this point would be to call Rheem/Paloma Customer Support at (800-432-8373); advise them of the error code and they will send you the procedure in an easy to follow, step-by-step format. It's a fairly easy proccess, but takes about 3 hours to complete. If you're dealing with the propane model...be sure the tank has been properly serviced.

Thanks for trying Fixya.com

Mike...

Posted on Feb 07, 2010

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I have a paloma tankles water heater model #ptg-42pvn i am getting an intermitent error code C4,12. what is the problem?


Copy following link for Rheem-Paloma tankless troubleshoot and error codes:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/How-to-install-gas-water-heater.html#install

If unit worked before: Maybe bad PC board. Maybe lack of required yearly maintenance.
Common error codes can be caused by not following maintenance protocol such as cleaning combustion parts, checking gas pressure, checking venting, and air intake, bleeding gas line etc.
Too bad Rheem-Paloma manuals do not show HOW to conduct this maintenance, leaving customer with many unknowns, and no way to oversee that maintenance performed by hired technician is complete, and matches recommended maintenance.
Sell unit on ebay, and install tank-type gas water heater.

Mar 20, 2013 | Rheem Paloma PTG-42PVN / RTG2-42PVN...

1 Answer

Error Im getting is C8 82


Before calling service tech, copy following link for Rheem-Paloma troubleshoot resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
C8 is usually the PC board, or could be failed gas solenoid valve.
82 is gas-type-data-failure = program PCB for proper gas type, or proper altitude above sea level.

If this is new installation, Rheem-paloma might tell you to contact the installer.
If this is older tankless that worked before, then things point to failed PC board. Rheem-paloma may send you new PCB for free if unit still under warranty period for defect parts.

Rheem does not post service manuals, but will send instructions.
Hopefully the success rate for replacing your main PC control board will have better outcome than expected when replacing motherboard on your computer.
Perform regular maintenance to avoid some common error codes.

Aug 16, 2012 | Rheem Paloma PTG-74PVN / RTG-74PVN...

1 Answer

Hi. We have a Paloma Tankless Water Heater model no. PTG-74PVN-1 and we keep getting the error C 7-76 or C 8-76. We cleaned the filter but the problem is not going away. The hot water turns off after a...


Open following link for Rheem/Paloma/Richmond/Ruud tankless troubleshoot resources including error codes, self help, manuals, parts links, tips, and contact information.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Add a comment with your experience so others with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Mar 27, 2011 | Rheem Paloma Tankless Water Heaters...

5 Answers

Paloma tank less water heater flashes code C4 13 and we have no hot water?how to fix it?


I had the same problem with my Paloma a year and a half after installation...contacted Rheem customer service (800-432-8373) and they recommened a local installer in my area. The technican diagnosed the problem as the "flow control valve"; he managed to get Rheem/Paloma to cover the part under warranty...I only had to shell out the money for the install.

Nov 16, 2009 | Rheem Paloma Tankless Water Heaters...

2 Answers

I have a Paloma PTG-74PVN and I ain't getting any hot water and its showing c2-11 error code. How can i fix this problem


could be overheat stat or fan check the little hose at the fan area for pinhole next choice diaphrapm valve then micro switch best of luck

Oct 23, 2009 | Rheem Paloma PTG-74PVN / RTG-74PVN...

3 Answers

What does C2 11 error code mean on my Paloma Tankless Water Heater.


I had the same problem with my Paloma a year and a half after installation...contacted Rheem customer service (800-432-8373) and they recommened a local installer in my area. However, if you're fairly capable, they will email you a step-by-step process on how to solve the problem yourself. They'll provide assistance through the process over the phone as well.

Sep 19, 2009 | Rheem Paloma PTG-74PVN / RTG-74PVN...

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