Question about HP Photosmart M22 Digital Camera

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HP Photosmart M22 Digital Camera

It was dropped.. and now when i open the lens window It comes to a red screen saying I must restart my camera.. Anyone know how this is done?

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  • KB33 Feb 22, 2008

    I removed the batteries and memory card as you mentioned.. waited then tried and i still get the same message "Camera has experienced an error. 000000C8-8BE7-586-053 Please reset your camera or consult User's Manual.

  • soag4real May 16, 2008

    i removed the batteries, memory card and leave it for a while but it still show the same code (000000c8-8BE7-586-053).

  • Anonymous Mar 05, 2009

    when i tried the whole list of things to try to fix it, they didnt work.
    i need some help please



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I still can't solve my problem with my camera.
the screen still displays a red color

Posted on Mar 29, 2009

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From the HP website:
Please, perform a camera hard reset. To do so, follow the steps below:

  1. Turn off the camera.
  2. Remove any memory card installed.
  3. Remove all power sources (batteries and AC power) from the camera for at least 5 seconds.
  4. Reinsert the batteries and close the Battery/Memory card door and/or reconnect the HP AC power adapter to the camera.
  5. Verify if the camera works without an optional memory card.
Hope that helps.

Posted on Feb 21, 2008

  • Loren Undseth Feb 22, 2008

    Did you try restarting it without the memory card in it?
    It's too bad that didn't take care of the problem for you.
    This is also from the HP website:

    If the error message still appears after performing the camera hard reset, please click
    contact hp
    on this page for more


    The issue is caused by the
    Focus Home Sensor
    falling out of its position.



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1 Answer

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