Question about Bell Technology Techsolo Slick Stick MP3 Player

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Mp3 player won't turn off or play

My daughter has a 1 GB slick stick, it uses a battery and I have downloaded music onto it for her several times before. Now it is stuck. The light is constanly on and it has a hour glass on the screen. It won't turn off or play. I plugged it into the computer and now my computer is telling me it cannot find the device and it cannot find the driver. I don't remember the brand but I have an item # it is MP316CB.

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  • Master
  • 949 Answers

Remove the battery, make sure the battery is new, then replace the battery and hold the on button for 5 seconds, then remove the battery again, then replace it and power on. If this does not work, look in the battery compartment or around the entire unit for a reset button, should be a pin hole, it might not have one. Also look in the battery compartment for any information on the unit and post back if you find any, if this does not work.

Posted on Feb 07, 2010

  • 1 more comment 
  • asdhelp Nov 01, 2010

    I am having the exact same issue with my son's slicK 2 GB MP3 player with the same item number MP16CB. When I put the battery in the unit, it comes up with a screen showing an hour glass. I have changed the battery, taken it off, tried the power button and am not finding a reset button anywhere on the unit...can you offer anymore advise on what to do?

  • odiebugs
    odiebugs Nov 02, 2010

    Its the on button, here is the troubleshoot page.


    Troubleshooting
    If you have problems while operating your player, please check the points below
    before sending it to the service center.
    Cannot power on
    The battery may be exhausted, please change the battery.
    Files can not be transferred to the player
    ? Check if the driver is installed correctly in the computer by disconnecring and
    then reconnecting the player to the computer
    ? Check the connection between the player and PC, and confirm that it is properly
    connected to the computer’s USB port
    No sound from the headphones
    ? Please ensure the volume is turned up, and the headphones are properly
    connected
    ? Check if the format of music file is supported by the player
    Can not record
    Check if there is enough memory and battery capacity
    Display is in the wrong language
    Please ensure you selected the correct language from the “Settings” menu
    The buttons do not work
    ? The player may be locked. Press and HOLD the [ ??? ] button to deactivate the
    lock function
    ? To adjust this feature select: Settings > Lock
    My computer is not detecting the MP3 Player with Windows Vista
    There is a USB mass storage devices recognition issue with Windows Vista
    acknowledged by Microsoft. A solution is available in the Service Pack 1 which
    may be downloaded from Microsoft’s website

  • odiebugs
    odiebugs Nov 02, 2010

    If the player gets locked and does not do anything, its the pause button, to lock and unlock.

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