Question about Microwave Ovens
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Posted on Jan 02, 2017
In order, I would suspect:
- it needs a reset
- door switch or door switch mount trouble
- your keypad is failing
The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.
If that doesn't work, leave it unplugged for maybe an hour.
Then let us know if the hard reset does not fix it so I can give you some advice on the other two probable causes.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Sep 06, 2008
Sorry Seanna, but I have been getting a lot of problems with GE microwaves. You can call customer care at 800-432-2737, but out-of-warranty repairs are very expensive. Sounds like your problem may be door latch circuitry which requires service. If your unit is old, consider replacing it as prices are very reasonable.
Posted on Dec 15, 2008
Call Amana customer service. Microwave ovens should be able to handle the high humidity you are talking about.
Here's the contact information:
Have your complete model number ready. You can find your model number and serial number on the label located on the upper or lower
front facing of the microwave oven opening, behind the door.
For assistance or service, call 1-800-843-0304.
If you need further assistance, you can write to Amana with any questions or concerns at:
Amana Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Posted on Aug 05, 2009
The GE JKP62G Microwave / Oven combination has an internal fuse behind the control panel for the microwave. The oven will operate but the microwave will be totally dead (no light, no clock). Turn off the breaker for the oven at the fuse box (30 Amp double breaker). In order to replace the fuse you will have to open the door to the microwave, remove the two screws (Torx) from the front control panel (located on the left edge of the control panel), wiggle the panel to the left (there are two metal tabs that stick into the metal frame of the microwave on the right of the panel) and then tilt the panel down from the top. There is a metal bracket that holds the control panel to the microwave at the bottom (don't remove it). Look towards the top of the microwave inside the area behind the control panel and you will see a 15 Amp screw in fuse. Replace the fuse and that should fix your problem.
Posted on May 02, 2010
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