Question about Dirt Devil 12 Amp HEPA Filter Vacuum Vacuum

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Turns on but does not want pick up anything.Suction is good but the garbage does not go into cannister.

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The reason it is not picking up is because the belt is stretched or worn. You simply need to replace the belt. you can get belts here:

Dirt Devil Belts

Posted on Feb 07, 2010

  • trish anne Oct 13, 2011

    what if the vacuum is only a couple weeks old? surely it's not the belt? I thought maybe I put it back wrong after emptyin it but it looks right

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1 Answer

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Your problem is posted in the wrong category, so probably no-one reading here (Telescopes and Binoculars etc) will have the solution.

I do know that Dyson maintains Tech Advice lines worldwide. Look here

http://www.dyson.com/


select your region, then look for a Tech Advice number you can ring

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check your suction hose again, follow it to where it goes into the body of the machine. I assume this will be near where the bagless cannister is. Remove the bagless cannister and look up inside to where the attachment hose should come into the cannister. I believe you are still blocked up there. using a butter knife or something along those lines should free up the blockage.
Also, if that is all clear, try re-adjusting the dirt cannister as it may not be on properly to create your suction flow through the hose.
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there is a clog somewhere :) take the canister off and check the opening and the hose. sometimes items get caught in the top of the canister.. this greatly reduces the whirlwind effect..

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Have a kenmore cannister vaccum, brush is working but it is not picking up anything the suction is not working ?


Remove the hose and clear any obstruction from inside of it. If that does not work check the bag and filter if one is installed

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There is a blockage somewhere and its most probably jammed between the main dust channel between the beater bar and the bottom hose inspection. Remove the sole plate to see if anything is still stuck, check the beater bar as well and see if there is anything obstructing at the main hose removal point.

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Mine is doing the same thing, the hose picks up things fine but the rollers turn and instead of picking up it is blowing air out????

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Is there suction where the pipe hooks to the cannister? If so, then are all of the outlets without suction? Maybe the hose is plugged. If the hose is ok, and there is suction at the cannister, then **** up a small **** of paper, one for each room outlet, have a number on each piece of paper, Which ever one doesn't ,ake it thru to the cannasiter is the outlet that is plugged. You can use a plumbers snake to clean out a clogged outlet or even a clogged hose.

If the motors are running and sound ok, then there has to be suction at the outlet on the cannister. If the filter bag is old, it may be best to replace it with a new one.

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