Question about HHP Hand Held Products IT3800LR-12 Barcode Scanner

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HHP 3800 barcode scanner won't scan/read - I think

My dad's HHP 3800 barcode scanner won't read the barcodes - it just beeps. I'm using a USB/PS2 cable and had to rebuild his POS system and I have everything working except the scanner - any idea what could be the problem or how to fix this? I tried to scan one of the items in notepad and nothing showed up. HELP - please he wants his system back so he doesn't have to keep using the old cash register.

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Ok I have found some info here what you need to do is download the correct driver from this site, install and you should be fine. HHP 3800r? is that the right one? http://www.honeywellaidc.com/Site.aspx/na/en/resources/product_downloads/software/?product=165
This one below is for the HHP 3800r ?
http://www.honeywellaidc.com/Site.aspx/na/en/resources/product_downloads/software/?product=140

Posted on Feb 07, 2010

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2 Answers

Double scans


Its your software, try to reset the PoS software you are using. you could also first test by using note pad or any text editor. with your barcode scanner connected, close all open applications, open a black note pad and scan to the note pad. check if it does double scan still to confirm.
Regards

Apr 01, 2010 | HHP Hand Held Products IT3800LR-12 Barcode...

1 Answer

Need an adapter that changes a connection from PS2 to USB.


p/n 42206202-03e is the usb retail lenght, but there are other options

Kim Ganoe 800.933.2839 x251
www.datexcorp.com

Mar 17, 2010 | HHP ImageTeam 3800LR-12 Handheld Barcode...

1 Answer

Scanner beeps but doesn't enter data into system


Have you scanned the configuration barcodes on the manual? For example if you are using keyboard wedge cable, you will need to scan the keyboard wedge barcode from the manual. Page 20.

http://www.handheld.com/download.aspx?download=/data/ffdefe60-2c7a-423f-a204-ee2450b7c4d9.pdf&filename=IT3800PDF+Linear+Imager+PDF

Apr 02, 2009 | HHP IT3800 Handheld

1 Answer

Scanning barcodes with colored background


unfortunately it appears that you do not have sufficient Contrast for your barcodes, this will make scanning them difficult, that with the added issues of wear & fading makes the use of barcoded passcards difficult. it's probably better to use RFID or Magstripe cards for this application

Sep 05, 2007 | HHP Imageteam 3800 Handheld

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Problem with scanner


I have it connected to keyboard port as they instructed.

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Will it scan data into excel or word?

May 21, 2007 | HHP IT3800 Handheld

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Actually HHP IT4410 LR


Have you tried reinstalling the drivers? Or downloading the latest driver from the manufacturers website? My father had the same problem with his scanner, and all he did was reinstalling the drivers and it worked fine afterwards.

Apr 10, 2007 | HHP IT4410HD

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