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Connection to aol

Hello wondering if you can help i have recently learnt that i am being billed from aol for a account that i dont have. i cannot go through to the live help as i am not a member and i cannot find get through on telephone as i do not have account details is there any way i can contact them other than than this can somebody please help

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If there is a charge each month for either your bank account or credit/debit card, you can contact the issuer and stop any future charge from that vendor(AOL). That might get them to contact you and find out what your being charged for. Hope you can solve. Thanks.

Posted on Feb 22, 2008

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How do I cancel my aol account?


I believe if you are a paying AOL user, it'd require the pain of actually calling their customer service number.

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To access your AOL account, you need to enter some information.
First, you need to enter your AOL user name or email account.
Next, you need to enter the AOL password that you entered when you first created your account. Once these two pieces of information are entered, you can sign in to your account.
However, if you have forgotten or lost your AOL password, you won't be able to access your account until you successfully reset your password.

Navigate to http://bill.aol.com/ and notice the "Sign In" window to the right of the screen.
Find the "Forgot Password" link under the "Password" field. Click the link.
Type your email address or AOL user name into the "User name or Email" field.
You'll also need to type the letters or numbers you see in the image into the "Word in Image" field.
Click "Next."
Type the correct answer to your security question in the "Your Answer" field.
Click "Next."
Provide the information for the "Billing Contact Name," including first and last name.
This is the primary account holder for your AOL account. Click "Next."
Answer the AOL security questions, which will ask for the last four digits of your Social Security number.
Click "Next." At this point, your identity will be verified.
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4/25/2011 Hello I want to know if an email did come from AOL - or spam -. It is addressed to Dear AOL Member, unfortunately our online access have been blocked and let's verify your billing info ( we have...


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If you still think it may be a real email, don't click anything in the email. Call AOL directly

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Hi,
This is directly from my AOL Help Section... good luck since they are a pain in the behind to actually get them to change anything reguarding the account.

We hope you've enjoyed being an AOL member and that we can help you again in the future. For security reasons, AOL accounts cannot be cancelled either online or through e-mail. You can get your AOL account cancelled either through phone, U.S. mail or fax.

To cancel your AOL account over the phone, all you need to do is call AOL® Member Services at 1-888-265-8008. You can speak to our representatives to get your account cancelled. This service is available 24 hours a day, 7 days a week.

You can also request the cancellation of your AOL account through the U.S. mail. Just send your request to:
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PO Box 65100
Sterling, VA 20165-8800

If you prefer sending in your request through fax, please send it to us at 1-703-433-7283.

Notes:

If you choose to write or fax us, please include a brief note stating the nature of your request, the primary billing contact's full name, phone number, address, and handwritten signature.
In addition to that, for account security purposes please provide any one of the following:
The master screen name of the AOL account
The last four digits of the current method of payment (for your security, please include only the last four digits)
The answer to the account security question of the master screen name
Cancellation will take effect within 72 hours of receipt of your request and AOL will send you e-mail confirmation. Please note that AOL LLC reserves the right to charge and collect fees, surcharges or costs incurred before your cancellation takes effect. Thank you for using AOL.


Thanks
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My name is Barbara G. Scire and recently I had to change my aol billing info. Then when I tried to log on after the change I received a message as follows: Pleas sign on to the Master Screen Name or...


Hi scires3, what you can do is to call AOL since this is a billing information issue, and the AOL website needs to verify more things into your account for security purposes. You need to call AOL and ask them for the Master Screen Name or you can even ask them to change your billing info for you.

Thanks!
I know it will work. Be Positive!
Your good rating will be very much appreciated.

Good luck and thank you!

- claudus_07™
romaragregado@gmail.com
www.romaragregado.tk

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I have a charge on my visa card for TB AOL perfect Disk Live for 4 months and I did not order and I want it taken off of my computer at once. If not you then who can I contact. Thanks


My credit card is currently being billed for a subscription to an AOL product called PerfectDisk Live. How can I cancel this subscription that I signed up for on AOL?

PerfectDisk Live is a subscription that is only offered by AOL and is not a Raxco supported product. For this reason, Raxco does not have access to your billing or account information. Raxco has received numerous inquiries regarding this subscription and we understand the reason for the confusion.
We have contacted AOL Customer Service regarding this matter and they have assured us that they will take care of any customers that wish to cancel their subscription. They asked if we could provide the instructions below to customers that contact Raxco regarding this matter.
Please email your cancelation request to support@aolproductcentral.com. To help AOL expedite your request, please include your full name, any other screen names, and your billing phone number. Also, make sure that your request that you wish to cancel your subscription to PerfectDisk Live.

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http://www.raxco.com/Support/cust_detail.cfm#cs65


Hope this helps. M~

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