Question about Dell 1710 Laser Printer

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Error light on and toner low/ replace drum light on

I have a dell 1710 and the Error light is on and toner low/ replace drum light on at same time. I replaced the drum, added toner and replaced the little circuit card for the toner/drum and still no luck. It was printing fine and all of a sudden nothing. Any suggestions? Thank you.

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  • Anonymous Mar 14, 2008

    Same here. Replaced the drum and toner and I can't reset the counter

  • nickster5326 Jul 19, 2008

    Toner low and Error light stay on despite replacement with Dell toner cartridge.

×

1 Answer

I was talking to dell and they said it was because of my toner. Guess I will try a new dell toner.

Posted on Mar 05, 2008

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There is no setting on the 1710 printer to clear the error of a non Dell branded toner being inserted. Some higher end Dell printers do have a setting for Non-Dell branded toner. Not all Dell printers have this setting. Resetting the drum count will have no effect on a non dell branded toner error.

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