Question about Cyberhome CH-DVD 300 DVD Player

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Cyberhome 300 says "Loading" for a long time and then says "Bad disk" for discs I usually play.

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The most common problem in cases where the device gives you error messages such as "no disc", "bad disc", "disc not recognized" the optical lens needs to be cleaned. You can clean the optical lens in two ways. You can buy a disc cleaning disc or you can clean the lens manually.
If you choose to buy a cleaning disc, you can purchase them in most cases at a wal-mart or just about any electronics store in your local area.

Here is a picture of what the kit may look like:
Cyberhome 300 says - 59b47bb.jpg

Every kit looks different, but this will give you an idea of what you will be looking for.

If you choose to clean the optical lens manually, you can check my profile, go to my tips where you can find detailed instructions.

The following picture shows you what the optical lens looks like:

The worst case scenario for a situation like this is that the optical reading circuits/laser have malfunctioned. This is a very expensive part to replace and depending on what you paid for your player, it might be cheaper to buy a new one.

Here is a picture to give you an idea of what optical reading assembly itself looks like taken apart:

You can also find in one of my tips the most common mechanical problems that happen in dvd. If the disc does not spin, it will also cause the player to give you the same errors. Listen to make sure you are hearing the dvd spin up when the machine is trying to read the disc. If you hear it not spinning or starting and stopping a lot the problem could be the spindle motor malfunctioning, which is fixable at a reasonable price depending on what service technicians charge in your area (average $65-90 dollars).

Here is a picture of the spindle (the motor is located directly below it and not show in the picture):

Try cleaning your optical lens first a couple of times to see if that resolves the issue.

I hope this has provided you with a general idea of what the problem is and how you can solve it. If you need further assistance, please feel free to ask.

If you would not mind, please rate my help. I would greatly appreciate it. Thank You.

Posted on Feb 07, 2010

Testimonial: "An excellent response! I tried cleaning the lens and then listened for the 'starting/stopping clicks. In my military opinion, the unit is FUBAR. Thank"

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This error can be caused by the 5V being low. Check 5V power supply output. If less tha 4V, replace filter caps on 5V power supply.

Posted on Mar 19, 2010


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I am sure problem on Laser,may be it does not read any disk.So all times it say insert disk.You can better opportunity replace this damage laser.

Aug 10, 2010 | Cyberhome CH-DVD 300 DVD Player

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Sorry, the player is dieing. i had this player with the same problem.

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My player won't play. It always says.

There are two common problems that occur with the CH-300 DVD player. Either the machine will not power up at all and the power indicator won't work or after a disk has been inserted the on screen display will say "loading disk" but then say "bad disk".
First remove the top cover secured wih screws, you will now be able to identify the power supply board. At the output connector measure the 5 volt output with a voltmeter. If less than 4V, than the unit will not work properly. The filter capacitors are bad. Replace C10, 2200uf@ 10V and C11, 1000uf@ 10V. Because of the limited space provided, use capacitors of the same physical size. Do not try to pigtail a larger cap in its place. The circuit will not operate properly. I can supply these if you can't find them locally.

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My CyberHome DVD 300 says "bad disk" every time I load a dvd.

pls check ur dvd player optial pickup lense.try to clean or replace.

Dec 28, 2009 | Cyberhome CH-DVD 300 DVD Player

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Cyberhome 320 wont load discs

This dvd's fails because a dry capacitors on the alimentation source you need to send to a repair service center.

May 13, 2008 | Cyberhome CH-DVD 300 DVD Player

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After loading every disc displayes "wrong disc'

are they bootleg dvd's? if not try getting a lense cleaner because wrong disc means it's reading your dvd's as .mov files which only play on quicktime in a computer. if it reads your cleaner as wrong disk too then get yourself a refund cuz it has a motherboard malfunction.

Dec 02, 2007 | Cyberhome CH-DVD 300 DVD Player

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Bad disc

Bad disk? Are you sure?

No disk:
If happend with every disk even if new: service.
If just few, clean with microfiber towel or buy a special cleaner.(If scrached buy a disk repear kit.

Wrong or ... Region:
You use a disk from USA or Europe... You have to buy a region free player.

This days we have a lot of DVD type HDDVD BlueRay VideoCD DVDRW... Maybe your player cant play every format.

If you need more help, give me more data. Brand, nunbers, DVD movie title, barcode, everithing.

Nov 11, 2007 | Cyberhome CH-DVD 300 DVD Player

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Bad disc

I have the same problem with some of the Discs I have burned. Most people say the power supply, but I have 2 of these units so I swapped the power supply to see if that was it. The problem stayed in the one machine, ruling out the power supply.

Aug 26, 2007 | Cyberhome CH-DVD 300 DVD Player

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Bad Disc - CH-DVD 300 DVD Player Problem

Goto the following site: You more than likely have a bad power supply. The caps in the output circuit are pretty crappy and are well known for failure. Good luck! Art

Aug 19, 2007 | Cyberhome CH-DVD 300 DVD Player

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DVD Player stops in "Loading..." mode

1. Check that disc is encoded for your geographical region. A disc from Europe (Region 2) will not play in a North American (Region 1) player. 2. Turn off player with disc inserted, unplug temporarily from wall outlet, plug back in and turn back on. 3. If your player has a transportation lock (usually a plastic screw on the bottom of the unit), make sure that it is not engaged. 4. If you have an older player, check with the manufacturer to see whether an update to the firmware is available. Many newer DVD titles with lots of special features are famous for causing problems on older players. if nothing helps, call for service.

Sep 12, 2005 | Cyberhome CH-DVD 300 DVD Player

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