Our microwave is built in under a cabinet and between two others.
It seems to be set on a railing on the back wall We have tried to undo all the screws. It pitches forward, but because it is flush against the top cabinet, we cannot lift it off that railing to take it down.
Our serviceman insists that we have it down on a table so that he can replace parts. Then we will have to re-install it ourselves.
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This is a two person job. You have to have one person holding it and the other takes the screws out from the cabinets above the unit. There should be two screws that are inside the cabinet that hold it up against the bottom of the cabinets. When those are loose you can slide the unit forward on the rails that attach to a large wall bracket. Or some use a lift type latch to the wall bracket.
Locate the cabinet above the built-in microwave oven. Find two screwed-in bolts. Unscrew the bolts while someone holds the microwave steady.
Unplug the electrical cord from the cabinet above and snake the wire down the hole towards the microwave oven. Continue having someone hold the microwave steady.
Roll microwave to left or right to set it free from the mounting bracket in the back. The microwave oven should now be unlocked from its position and can be removed completely from the area.
Install the mounting bracket on the new microwave that was included in the package.
Snake the electrical cord of the new microwave through the hole in the above cabinet. Plug in the electrical cord.
Lift the microwave and rest it to line up with the existing mounting plate on the wall. Roll it until the microwave is locked in place.
Use a screwdriver or electric drill to screw in bolts above cabinet into the microwave mounting bracket. This will keep the microwave securely and tightly in place. Your new microwave is ready to use.
If this is a built in mounted under an overhead cabinet, Just open the above cabinets and there will be 2 long screws facing downward that hold it in place, if it is a built in that is framed in then you will need to remove the frame and the brackets behind the frame that are holding it in place and then slide it out.
Sometimes older microwave ovens are built into the walls and are attached to the studs and mountings already in the house with cabinets built around them. Try taking off the paneling of your cabinets a little at a time until you can see how the microwave is attached. With any luck, it's held in by brackets underneath the cabinets and not attached to the studs in the walls.
Jim here. In cabinet above microwave, locate 2 mounting bolts.
Place a box on the stove top to support the microwave once the mounting bolts are removed (you may wish to cover the box with a thick towel or small throw rug).
1. Unplug microwave.
2. Remove both mounting bolts from top of microwave (they secure it to the overhead cabinet).
3. With microwave front angled down onto box, pull some of power cord out of hole (to provide some moving space).
4. With microwave hand supported, remove box from stove top (a second set of hands would be helpful here).
5. HARD PART- detach top of microwave back from wall mounting plate by placing a hand under the bottom rear of the microwave and pushing up. (Wall mounting plate is screwed into the wall behind the microwave and provides both top and bottom support to the back of the microwave.)
6. Lower front of microwave until you can see about a 1-inch clearance between the top-rear of the microwave and the cabinet above it.
7. Firmly lift the microwave straight up and then bring forward. It should be free of the wall mounting plate.
Put padding on the floor near by for a landing zone. Disconnect the power in the cabinet above. There are two screws in the upper cabinet that support the front. There is a wall plate that supports the back. When the two front screws are removed you will need to be supporting the microhood or it will fall. A strong assistant is nice to have. I like to have the stove out of the way so I can get under the microwave to support it. Once the front two screws are removed, tip the front down, pull the cord out of the upper cabinet. Then lift the back slightly to remove it from the channel on the wall bracket. Set it down Done.
Remove the face plate above the door. You will see two bolts where you can use a screwdriver to turn them (unlock them). Those bolts go all the way to the back of the microwave. Once you have turned them (you do not need to remove them), you will need to remove the one - three screws that come in from the cabinet above. You may have to jar it loose if it still stuck.
You did not note your Make and Model. As there are many different types, all I can give you are basic directions.
First make sure the Power Cord is UN-PLUGGED from the wall.
1. Remove the Top Vent Grille Cover. There are screws holding this on, either Three you can see (one on each side and one in the center), or Open the Door and look for screws at the top of the Frame that go Up Into the grille.
2. Look in cabinet above unit for screws that hold unit up. Usually two (one on each side, front), can be more. Remove.
3. Look where Top Vent Grille Cover was removed. There should be a Long Screw or Screw-Type Lock at each( top) corner. These hold the unit tight on the Wall-Mount Plate. Remove. You should have HELP at this point as you will slide the unit forward until it comes clear of the Support Arms.