Question about HP LaserJet 3330 All-In-One Printer

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I get the alert "no printer cartridge" when there is a cartridge

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Hi,

  1. Open the printer top access door. The printer carriage will move to the center.
  2. Remove the USB cable from the back of the printer.
Remove the print cartridges from the printer.
  • Unplug the power cord. (Do not press the Power button to turn off the printer.)
  • Verify that the correct cartridge is being used for the printer. Cartridge reference can be found in the User Guide.
  • Verify that the protective plastic tape has been removed from the print cartridge
  • Locate the copper circuit strip on the back of the cartridge.
  • Clean the copper circuit strip with a dry foam-rubber swab or a lint-free cloth.
  • Reconnect the power cord to the printer.
  • Turn on the printer if it does not turn on automatically.
  • Insert the print cartridge into the cradle at a slight upward angle until a resistance is fallen. Firmly push the print cartridge into the cradle. A snapping sound will be heard when the print cartridge is correctly positioned. The print cartridge fits securely in its cradle.
  • Close the top access door. The printer carriage should move to the left.
  • If the printer light is on steady, perform a self test report as follows:
    1. Press and hold the Power button, and then open and close the top cover four times.
    2. Release the Power button.
  • If the printer light continues to blink, replace the print cartridge or cartridges one at a time
  • Print cartridge recognition error messages are displayed if the printer is unable to communicate with the cartridge(s). A faulty cartridge or dirty contacts on the cartridge may cause this.

    Posted on Feb 10, 2010

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    -------------

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    ---

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